Job Overview
Compensation
Type:
Hourly
Rate:
Exact $26.00
Benefits
Generous Paid Time Off Program
health insurance options
Company-matching 401k retirement option
job training
Promotion from within
Employee discounts on dining and hotel stays
Free parking
Job Description
Cavallo Point is a distinguished luxury lodge situated in the San Francisco Bay area, nestled within one of America’s most iconic national parks. As a member of Historic Hotels of America, Cavallo Point uniquely combines rich history with modern sophistication, offering guests an unforgettable experience. The resort is renowned not only for its stunning location at the foot of the Golden Gate Bridge but also for its commitment to environmental sustainability, proudly holding LEED Gold Certification. Recognized by Travel+Leisure as one of the "Top 10 New American Landmarks," Cavallo Point epitomizes a blend of natural beauty, historic significance, and contemporary... Show More
Job Requirements
- High school diploma or equivalent
- Demonstrated ability to manage diverse multitasking responsibilities
- Excellent communication skills
- Pleasant personality style with ability to make frequent eye contact
- Ability to write, read, count, and file alphabetically and numerically
- Ability to stand for long periods
- Clear vision, hearing, and speech
- Strong etiquette and professional conduct
- Willingness to adhere to fire, safety procedures and regulations
- Commitment to ecological sensitivity and green practices
- Ability to maintain focus and limit distractions during work hours
Job Qualifications
- High school diploma or equivalent
- Excellent communication skills with a pleasant personality
- Ability to write, read, count, and file alphabetically and numerically with precision
- Ability to stand for lengthy periods
- Ability to see, hear, and speak clearly
- Professional demeanor and adherence to grooming policies
- Knowledge of reservation and property management systems
- Ecological awareness and commitment to sustainability
- Experience in hospitality or customer service preferred
Job Duties
- Register guests into the hotel upon arrival following prescribed check-in procedures
- Perform cashiering functions for guests during their stay and at check-out
- Reconcile accounts and cash out at close of shift
- Maintain security of assigned cash band at all times
- Check guests out of the hotel upon departure accurately following prescribed check-out procedures
- Maintain an alpha order file of arriving guest registration cards
- Conduct a daily guest registration verification process
- Understand and implement the reservation process for social and group guests
- Maintain a clean and orderly work area
- Pass on relevant information to the next shift and receive information from the prior shift
- Audit and group expected arrivals, pre-block and pre-register guests when possible
- Monitor guest check outs who have not left by check-out time and resolve discrepancies
- Choose vacant turndown rooms for possible walk-ins at night
- Work well under pressure
- Be knowledgeable of technology and competent in different systems necessary for the job
Job Location
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