Job Overview
Employment Type
Temporary
Compensation
Type:
Hourly
Rate:
Exact $24.00
Benefits
Multiple Tiers of Medical Coverage
Dental and Vision Coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays)
401k Match
Job Description
Hotel Zachary at Gallagher Way is a luxurious boutique hotel located in the vibrant and iconic Wrigleyville neighborhood of Chicago. Nestled steps away from Wrigley Field, the historic home of the Chicago Cubs, and the lively Gallagher Way entertainment district, Hotel Zachary offers a unique and immersive hospitality experience that combines the energy of Chicago's sports and entertainment culture with top-tier accommodations and personalized guest service. As part of the Davidson Hospitality Group, an award-winning and full-service hospitality management company, Hotel Zachary operates with a commitment to excellence, providing guests and team members with a dynamic and rewarding environment.
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Job Requirements
- High school diploma or equivalent
- previous experience in customer service, preferably in hospitality
- cash handling experience
- excellent communication skills
- ability to remain calm under pressure
- proficiency in hotel management software
- strong organizational skills
- availability to work flexible hours including evenings, weekends, holidays
Job Qualifications
- Previous experience in a customer service role, preferably in a hotel or hospitality environment
- excellent communication and interpersonal skills
- previous cash handling experience required
- strong problem-solving abilities and the ability to remain calm under pressure
- proficiency in computer systems and knowledge of hotel property management software
- outstanding organizational and multitasking skills
- availability to work flexible schedules, including evenings, weekends, and holidays
- high school diploma or equivalent
Job Duties
- Provide exceptional customer service, creating a positive first impression for guests
- efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency
- respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
- assist guests with recommendations and information about local attractions, dining options, and hotel amenities
- collaborate with other departments to ensure seamless guest experiences
- maintain a clean and organized front desk area
- handle cash and credit card transactions accurately
- demonstrate a strong attention to detail and a proactive approach to guest satisfaction
Job Location
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