Front Desk Agent

The role available is that of a Front Desk Agent, a critical position within the hotel's operations that serves as the first point of contact for guests. This position involves a wide range of responsibilities including guest registration, check-out procedures, answering phone calls, handling mail and messages, and managing daily accounting tasks with precision. The Front Desk Agent is expected to uphold the highest level of hospitality standards and demonstrate excellent customer service skills. This role requires individuals to have strong organizational abilities to manage room assignments, verify credit transactions, balance daily shift banks, and coordinate with other hotel departments such as Sales, Housekeeping, Bell Staff, and Valet. The role also involves enacting emergency procedures when necessary and providing concierge services by sharing knowledge about local attractions and events. This full-time employment opportunity is ideal for candidates who are personable, attentive to detail, and capable of working in a fast-paced environment that demands professionalism and accuracy. The position offers a competitive salary with opportunities for growth and development within the hospitality field.Show Less