Job Overview

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Compensation

Hourly
Range $13.00 - $15.00
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Work Schedule

Flexible
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Benefits

401(k)
401(k) matching
Dental Insurance
employee discount
flexible schedule
Health Insurance
Paid Time Off
Paid training
Referral program
Vision Insurance
ON DEMAND PAY
College student incentives

Job Description

The Stella Hotel is a premier hospitality establishment located in Texas, known for its exceptional service, elegant accommodations, and commitment to guest satisfaction. Recognized as one of the top hotels in the state, the Stella Hotel prides itself on creating a welcoming and comfortable environment for travelers from around the world. With a rich history rooted in hospitality excellence, the hotel offers a variety of amenities and services designed to enhance the stay of all its guests, from business professionals to vacationing families. The team at the Stella Hotel is dedicated to maintaining high standards of professionalism, warmth, and efficiency, ensuring that every guest’s experience is memorable and enjoyable.

The Stella Hotel is currently seeking enthusiastic and customer-focused individuals to join their all-star team as Hospitality Front Desk Associates. This is a fantastic opportunity to begin or continue a rewarding career in the hospitality industry with a well-respected and dynamic hotel. The Front Desk Associate plays a critical role in the day-to-day operations of the hotel by providing exceptional guest service right from the moment guests arrive. Responsibilities include attending to guest needs with attentiveness and professionalism, managing the registration and checkout process, and handling cashiering duties accurately. Candidates will be responsible for greeting guests warmly, verifying reservation details, maintaining accurate records within the hotel’s computer system, and ensuring all guest information, such as address and credit card details, is correctly processed.

Working at the Stella Hotel not only offers a chance to build a meaningful career but also provides a supportive team environment where employees are valued and encouraged to grow. The hotel offers paid training to help new team members become familiar with their roles and the company culture. Flexible scheduling is available to accommodate personal commitments, making this an ideal position for individuals looking for work-life balance. Furthermore, the hotel rewards dedication and expertise with comprehensive benefits, including health, dental, and vision insurance, paid time off, 401(k) plans with matching contributions, and employee discounts. Additional incentives such as a referral program and special benefits for college students help make the Stella Hotel an attractive employer in the hospitality sector.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in hospitality or customer service preferred
  • Ability to greet guests warmly and professionally
  • Proficiency in computer and point of sale systems
  • Strong communication skills
  • Ability to handle cash transactions accurately
  • Availability to work flexible schedules including weekends and holidays

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in hospitality or customer service preferred
  • Strong communication and interpersonal skills
  • Ability to operate hotel management software
  • Attention to detail and accuracy
  • Friendly and professional demeanor
  • Ability to multitask in a fast-paced environment

Job Duties

  • Attend to guests' needs including registration checkout and cashiering
  • Greet and welcome guests upon arrival
  • Register guests into the computer verifying reservation address and credit information
  • Handle checkout procedures ensuring accurate billing and payment processing
  • Provide information about hotel services local attractions and amenities
  • Respond promptly to guest inquiries and resolve any issues or complaints
  • Maintain a clean and organized front desk area

Job Criteria

Experience

No experience required


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