Front Desk Agent

Marriott International is a leading global hospitality company renowned for its dedication to delivering exceptional guest experiences across its wide portfolio of hotel brands. Among these brands, Westin stands out as a wellness-focused hotel that prioritizes guest well-being and comfort. Located at 1672 Lawrence St, Denver, Colorado, the Westin facility offers a dynamic work environment committed to innovation and excellence in guest services. Marriott's dedication to diversity and inclusion ensures an inclusive workplace where associates' unique backgrounds and talents are celebrated, fostering a collaborative and supportive professional culture.

The Guest Experience Expert position at Westin Denver is a full-time, non-management role with a competitive hourly wage of $23.90. This role is pivotal in creating memorable and unique experiences for guests, extending far beyond the traditional check-in and check-out procedures. The Guest Experience Expert is entrusted to engage proactively with guests, facilitating a seamless and personalized stay. Responsibilities include managing operational needs, responding promptly to guest requests, completing necessary reports, and sharing insightful information about local attractions, thus enhancing the overall guest journey.

This role requires flexibility and a hands-on approach, as the expert will be regularly on their feet, moving throughout the property to ensure that guest needs are met efficiently. Physical duties involve lifting, carrying, and positioning objects weighing up to 10 pounds independently. Adherence to Marriott’s high standards of professionalism is mandatory, encompassing proper grooming, uniform appearance, and clear, courteous communication. Equally important is compliance with company policies safeguarding employee safety, confidentiality, and asset protection. The role is designed for individuals eager to contribute positively to the hospitality environment and enhance guests' satisfaction through attentive and thoughtful service.

Marriott International provides robust training and development opportunities, enabling Guest Experience Experts to grow their careers within the hospitality sector. The company’s commitment to equal employment opportunity and non-discrimination reflects its inclusive workplace ethos. As part of the Westin team, employees are encouraged to pursue their wellness goals and sustain a healthy work-life balance, aligning with the brand's mission to be the premier wellness brand in hospitality. This role is ideal for those who are passionate about service, enjoy an active lifestyle, and are motivated to contribute to a thriving team-oriented atmosphere. Join Marriott International and be part of a company where you can do your best work, begin your purpose, belong to a global team, and become the best version of yourself.