Front Desk Agent

Pyramid Global Hospitality is a leading company in the hospitality industry with a People First culture that truly values its employees. The company is dedicated to creating a supportive and inclusive work environment that promotes diversity, growth, development, and employee wellbeing. Pyramid Global Hospitality operates over 230 properties worldwide, offering exceptional guest experiences and fostering meaningful relationships with its team members. The company emphasizes ongoing training and development opportunities to help employees build skills and advance their careers, making it an ideal workplace for those starting in hospitality as well as seasoned professionals. Employees benefit from comprehensive health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and special employee rates on hotel stays, reflecting the company’s commitment to their wellbeing and professional growth.

Wayfinder Waikiki is one of the distinguished properties under Pyramid Global Hospitality, located in the heart of Waikiki. More than just a workplace, Wayfinder Waikiki provides an immersive opportunity to be part of a vibrant community and develop a fulfilling career in hospitality. The team at Wayfinder Waikiki is committed to supporting employees personally and professionally, creating a collaborative and close-knit environment aimed at success. This property offers a dynamic work environment amidst the breathtaking surroundings of Waikiki, making it a unique and sought-after destination for hospitality professionals.

The current opening is for a part-time Front Desk Agent who will play a crucial role in delivering excellent guest service. This position requires a highly motivated individual who can create memorable first impressions and connect with guests from diverse backgrounds. The Front Desk Agent will handle essential front desk functions such as check-ins, check-outs, reservations, and guest inquiries, serving as a knowledgeable guide to the hotel's amenities and the local area. This role is ideal for those passionate about hospitality and eager to grow in a world-class property. The agent will be instrumental in ensuring guest satisfaction by addressing complaints promptly and professionally, processing payments securely, and coordinating with other hotel departments to meet guest needs. The job offers a competitive compensation starting at $27.50 per hour with flexible scheduling including evenings, weekends, and holidays. Pyramid Global Hospitality is an equal opportunity employer that celebrates diversity and inclusivity, ensuring that all employees feel valued and respected. Joining the Front Desk team at Wayfinder Waikiki means becoming part of a global hospitality family where every employee is supported in their journey toward career advancement and professional excellence.