Front Desk Agent

Four Seasons is a renowned luxury hotel brand celebrated globally for its exceptional service and commitment to creating unforgettable experiences. Powered by a dynamic and passionate team, Four Seasons fosters a culture where individuals strive to excel, push boundaries, and treat others with genuine respect and kindness. The company places a strong emphasis on cultivating a world-class employee experience as the foundation for delivering unmatched luxury and heartfelt hospitality to guests, residents, and partners around the world. Four Seasons believes in the power of human connection, striving to create memorable impressions that last a lifetime by nurturing relationships with both the people who work for the brand and those who experience its services.

Located in the heart of Beverly Hills at the iconic intersection of Wilshire Boulevard and Rodeo Drive, the Beverly Wilshire, Beverly Hills, A Four Seasons Hotel combines tradition, elegance, and modern luxury. Since its establishment in 1928, this landmark property has been the destination of choice for celebrities, royalty, and discerning international travelers seeking sophisticated accommodations amid a vibrant cityscape. The hotel offers guests access to world-class designer shopping, exquisite dining experiences, and stunning views, all just steps away from the hotel entrance.

The Front Desk Agent role at Beverly Wilshire invites enthusiastic individuals who share a passion for excellence and hospitality to join a dedicated team committed to providing exceptional guest experiences. As the primary point of contact, the Front Desk Agent is responsible for welcoming guests, managing check-ins and check-outs, handling payments, addressing guest inquiries, and ensuring that every visitor’s needs are met with care and professionalism. This position demands a service-driven mindset, the ability to operate efficiently in a fast-paced environment, and a dedication to maintaining the highest standards of Four Seasons’ service policies.

The Front Desk Agent reports directly to the Assistant Director of Rooms and plays a vital role in shaping the overall employee experience through active engagement and support. This full-time opportunity offers a competitive hourly wage starting at $27.15 during the initial months and progressing to $33.94 upon the completion of 18 months of service. Candidates are expected to have work authorization in the United States and must be flexible enough to work overnight shifts, holidays, and weekends, reflecting the hotel’s 24-hour operational demands.

Joining Beverly Wilshire means becoming part of a legendary institution that blends the tranquility of a premier retreat with the energy and excitement of Beverly Hills. Team members at Four Seasons enjoy access to comprehensive benefits and numerous opportunities for career growth both locally and internationally. This role is perfect for those who thrive in luxury hospitality, are highly organized, and are motivated by delivering personalized service that anticipates and exceeds guest expectations. Through thoughtful interactions and a commitment to excellence, the Front Desk Agent helps uphold the prestigious reputation of Beverly Wilshire and contributes to its continued success as a world-class hotel destination.