Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $14.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
flexible schedule
Competitive hourly pay
Training and development opportunities
Employee Discounts
Positive work environment
Job Description
BLU-Tique Hotel is a distinguished hospitality establishment located in Akron, Ohio. Known for its commitment to exceptional guest experiences and quality service, this hotel blends contemporary comfort with personalized hospitality to meet the needs of a diverse clientele. The hotel offers a variety of amenities that cater to both business and leisure travelers, supported by a dedicated team that strives to create memorable stays. At BLU-Tique Hotel, customer satisfaction is a top priority, and every staff member plays a crucial role in upholding this standard.
Currently, BLU-Tique Hotel is seeking part-time Front Desk Agents for their Akron location. This position involves being the first point of contact for guests, handling check-in and check-out processes, and addressing guest requests with a courteous and professional demeanor. The role offers compensation ranging from $14 to $18 per hour, depending on experience. The ideal candidate will have at least one year of front desk experience or a background in hospitality education, with preference given to those with experience at Marriott or familiarity with LightSpeed systems. Flexibility in scheduling, including availability on holidays and weekends, is essential for this position.
As a Front Desk Agent, responsibilities include managing room reservations both in-person and through online or phone channels, providing detailed information about hotel amenities and rewards programs, and coordinating with the housekeeping department to ensure rooms are prepared for guests. Additionally, this role involves regular bookkeeping duties, requiring attention to detail and accuracy. The candidate must maintain a positive attitude and service-oriented work ethic, demonstrating a commitment to enhancing the guest experience. This role offers an opportunity to be part of a dynamic hotel team dedicated to high standards of hospitality and guest service. BLU-Tique Hotel values employees who are adaptable, communicative, and proactive in meeting the needs of their guests and coworkers.
Currently, BLU-Tique Hotel is seeking part-time Front Desk Agents for their Akron location. This position involves being the first point of contact for guests, handling check-in and check-out processes, and addressing guest requests with a courteous and professional demeanor. The role offers compensation ranging from $14 to $18 per hour, depending on experience. The ideal candidate will have at least one year of front desk experience or a background in hospitality education, with preference given to those with experience at Marriott or familiarity with LightSpeed systems. Flexibility in scheduling, including availability on holidays and weekends, is essential for this position.
As a Front Desk Agent, responsibilities include managing room reservations both in-person and through online or phone channels, providing detailed information about hotel amenities and rewards programs, and coordinating with the housekeeping department to ensure rooms are prepared for guests. Additionally, this role involves regular bookkeeping duties, requiring attention to detail and accuracy. The candidate must maintain a positive attitude and service-oriented work ethic, demonstrating a commitment to enhancing the guest experience. This role offers an opportunity to be part of a dynamic hotel team dedicated to high standards of hospitality and guest service. BLU-Tique Hotel values employees who are adaptable, communicative, and proactive in meeting the needs of their guests and coworkers.
Job Requirements
- At least one year of front desk experience or hospitality education
- availability to work flexible hours including holidays and weekends
- ability to handle guest interactions professionally and courteously
- basic bookkeeping skills
- reliable and punctual
- capable of working in a fast-paced environment
Job Qualifications
- Minimum one year of front desk experience or hospitality education
- experience working with Marriott hotels preferred
- knowledge of LightSpeed system preferred
- strong communication and interpersonal skills
- ability to manage multiple tasks efficiently
- positive attitude and customer service-oriented mindset
Job Duties
- Greet, check-in, and check out guests
- distribute keys and room assignments
- record credit card and personal information
- manage room bookings in-person, online, and through incoming calls
- answer guests' questions about hotel amenities, rewards programs, special requests, and other needs
- perform regular bookkeeping duties
- connect with housekeeping department to ensure guest accommodations are ready
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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