Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $25.00
Work Schedule
Day Shifts
Night Shifts
Benefits
employee discount
Job Description
Courtyard by Marriott Long Beach Airport is a distinguished hospitality establishment that takes pride in delivering exceptional guest experiences. As part of the global Marriott brand, Courtyard offers sophisticated, comfortable lodging designed to cater to both business and leisure travelers. Located conveniently near Long Beach Airport, the hotel serves as an ideal destination for guests seeking convenience, comfort, and top-tier service in Southern California. Courtyard by Marriott Long Beach Airport is committed to fostering a welcoming environment that promotes quality relationships between associates and guests. Their dedication to excellence in service has positioned the hotel as a preferred choice for lodging professionals and travelers alike.
The role of a Front Desk Agent and Night Auditor at Courtyard by Marriott Long Beach Airport is pivotal in maintaining the high standards that the hotel prides itself on. This part-time position requires a blend of exceptional customer service skills, technical ability, and a calm demeanor to handle the dynamic pace of a busy hotel environment. The Front Desk Agent is the first point of contact for guests checking in and out of the hotel, responsible for ensuring a smooth, courteous, and professional process. Additionally, the role involves managing guest inquiries, fulfilling special requests, promoting hotel programs, and maintaining clear communication with all hotel departments to enhance guest satisfaction.
Beyond guest interaction, the Night Auditor responsibilities include preparing and auditing financial, accounting, and payroll reports ensuring accuracy and compliance with company policies. This dual role demands meticulous attention to detail, strong organizational capabilities, and the ability to manage cash procedures securely. The successful candidate must be able to perform all duties while upholding Marriott's core values of integrity, respect, and commitment to excellence.
Emphasizing a positive and upbeat attitude, Courtyard by Marriott Long Beach Airport seeks individuals who thrive in high-pressure situations and are dedicated to delivering total guest satisfaction. This position offers a competitive hourly wage of $25.00 along with employee discounts as part of the benefits. The work schedule is flexible but requires availability for day, night, and overnight shifts, including weekends. This role is strictly in-person, emphasizing the importance of direct guest interaction and teamwork. Candidates must also possess valid California driver’s license for driving hotel shuttles as part of their duties.
By joining Courtyard by Marriott Long Beach Airport, associates become ambassadors of a premium hotel brand and contribute to a workplace culture that values professionalism, teamwork, and continuous improvement. It is an excellent opportunity for motivated hospitality professionals seeking to advance their careers in a supportive and renowned environment.
The role of a Front Desk Agent and Night Auditor at Courtyard by Marriott Long Beach Airport is pivotal in maintaining the high standards that the hotel prides itself on. This part-time position requires a blend of exceptional customer service skills, technical ability, and a calm demeanor to handle the dynamic pace of a busy hotel environment. The Front Desk Agent is the first point of contact for guests checking in and out of the hotel, responsible for ensuring a smooth, courteous, and professional process. Additionally, the role involves managing guest inquiries, fulfilling special requests, promoting hotel programs, and maintaining clear communication with all hotel departments to enhance guest satisfaction.
Beyond guest interaction, the Night Auditor responsibilities include preparing and auditing financial, accounting, and payroll reports ensuring accuracy and compliance with company policies. This dual role demands meticulous attention to detail, strong organizational capabilities, and the ability to manage cash procedures securely. The successful candidate must be able to perform all duties while upholding Marriott's core values of integrity, respect, and commitment to excellence.
Emphasizing a positive and upbeat attitude, Courtyard by Marriott Long Beach Airport seeks individuals who thrive in high-pressure situations and are dedicated to delivering total guest satisfaction. This position offers a competitive hourly wage of $25.00 along with employee discounts as part of the benefits. The work schedule is flexible but requires availability for day, night, and overnight shifts, including weekends. This role is strictly in-person, emphasizing the importance of direct guest interaction and teamwork. Candidates must also possess valid California driver’s license for driving hotel shuttles as part of their duties.
By joining Courtyard by Marriott Long Beach Airport, associates become ambassadors of a premium hotel brand and contribute to a workplace culture that values professionalism, teamwork, and continuous improvement. It is an excellent opportunity for motivated hospitality professionals seeking to advance their careers in a supportive and renowned environment.
Job Requirements
- High school degree or equivalent
- At least one year of front desk agent/night audit experience
- Strong computer skills
- Pleasant telephone demeanor
- Valid California driver’s license
- Ability to handle stressful situations calmly and professionally
- Ability to communicate clearly and directly with guests using a positive, clear speaking voice
- Ability to work varied schedules including evenings, nights, and weekends
- Must be available for day, night, and overnight shifts as required
- Must work in person at the hotel
Job Qualifications
- At least one year of front desk agent/night audit experience
- Exceptional communication skills
- Positive and upbeat attitude
- Strong computer skills
- Pleasant telephone demeanor
- Ability to handle stressful situations calmly and professionally
- Valid California driver’s license
- Ability to work varied schedules including evenings, nights, and weekends
Job Duties
- Checking guests in and out of the hotel in an efficient, courteous and professional manner
- Ensuring that special requests are noted and fulfilled
- Communicating with all departments regarding in-house VIPs and any special requests/needs
- Promoting and selling special hotel programs, special rate packages, and upgrades when appropriate
- Interacting with hotel associates in a professional manner, assisting other departments with necessary information
- Answering the telephone in a professional manner and assisting guests with any questions, directions, etc.
- Managing and resolving all guest complaints and compliments in a professional and courteous manner
- Listening and responding to guest inquiries using a positive, clear speaking voice
- Maintaining an up to date working knowledge of all property amenities as well as any special events
- Check figures, postings, and document for accuracy
- Record, store, access, and/or analyze computerized financial information
- Control and secure cash and cash equivalents for property according to cash handling policy and procedures
- Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures
- Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables
- Audit statistical, financial, accounting, auditing, or payroll reports and tables
- Audit and reconcile all revenue posting
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
