Front Desk Agent

EDITION Hotels, a distinctive luxury hotel brand under Marriott International, epitomizes a perfect balance between elegance and personality, perfectionism and individualism, comfort and charisma. Located in the heart of New York City's bustling 701 7th Avenue, EDITION offers a lifestyle experience that goes far beyond ordinary hospitality – it provides sophisticated and informed guests with a unique atmosphere where quality, originality, design, and excellence in service are paramount. Marriott International, a renowned global leader in hospitality, delivers unparalleled opportunities for career advancement within a diverse and inclusive work environment. The company is deeply committed to equal employment opportunities and celebrates the diversity of backgrounds, talents, and experiences of its associates.

This full-time, non-management role as a Front Desk Receptionist at the EDITION Hotel in New York presents an exciting opportunity for individuals who are eager to contribute to creating unforgettable guest experiences. The role pays between $30.98 and $41.31 per hour and is integral to ensuring that every guest’s arrival and departure flow smoothly, while simultaneously delivering exceptional and personalized service. As a Front Desk Receptionist, you will be empowered to take initiative in providing a comprehensive array of services that guide guests throughout their stay, making each interaction seem like an essential and seamless part of their overall experience.

Receptionists at EDITION are more than just facilitators of guest check-ins and check-outs; they are ambassadors of the brand’s theatrical and hospitable experience. Empowered to handle operational tasks, assist guests with their needs, complete reports, and share valuable local insights, front desk staff play a key role in the success of each guest’s visit and the hotel’s business performance. This role demands high energy and mobility, as receptionists are frequently on their feet, moving, lifting light objects, and engaging in a variety of dynamic tasks, emphasizing the importance of maintaining a safe and professional work environment at all times.

Core to the role is upholding company policies and standards, protecting business assets, respecting confidentiality, and maintaining a professional appearance and communication style. The EDITION Hotel encourages the best possible work ethic and attitude from its reception team, promoting a culture where service comes from the heart rather than from a manual. Working within such an inspiring environment challenges and motivates individuals, encouraging them to be the best versions of themselves while being part of an incredible global team. Joining EDITION through Marriott International means you are part of a prestigious portfolio of brands, where your career can flourish and your purpose be realized.