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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $19.00 - $20.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Hotel Longmont is an exciting new boutique lifestyle hotel opening in early summer in downtown Longmont, Colorado. Designed to serve both business and leisure travelers, Hotel Longmont offers a modern, locally inspired experience that blends comfort and style. The hotel features 84 well-appointed guest rooms and suites, a rooftop bar and restaurant, and approximately 2,600 square feet of flexible meeting and event space. Positioned as a key hospitality anchor within the city’s growing downtown district, Hotel Longmont aims to provide a unique, high-quality guest experience that reflects the vibrant character of Longmont itself. The establishment is committed to excellence in... Show More
Job Requirements
- High school diploma or equivalent
- six months to one-year related experience and/or training
- ability to operate property management and PBX systems
- strong communication skills
- ability to handle cash and credit transactions accurately
- ability to stand and walk for extended periods
- ability to lift and/or move up to 25 pounds
Job Qualifications
- High school diploma or equivalent
- six months to one-year related experience and/or training
- ability to read, analyze, and interpret procedure manuals
- ability to solve practical problems and to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- ability to operate the property management system, capture email, and use the PBX system
- must be accountable for balancing the daily shift bank and maintain organization and demonstrate quality service
- ability to stand, walk, and communicate effectively
- capable of occasionally lifting and/or moving up to 25 pounds
Job Duties
- Consistently provide high level of customer service
- conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests
- check in and out hotel guests in a confident, professional and friendly manner
- answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information
- complete all items on appropriate checklist by end of shift
- follow established key control policy
- ensure proper credit policies are followed and verify credit limit report
- submit all lost & found articles accompanied by a completed lost & found report
- knowledgeable of immediate area, services, attractions, and events and assist with Concierge services
- knowledgeable of fire and emergency procedures
- open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty
- monitor room availability throughout the day
- review daily the selling status of the hotel using yield management system
- perform all other duties as directed by immediate supervisor
- contact with other departments to ensure that hotel services are coordinated to provide the best in guest satisfaction
- perform other duties as assigned, requested or deemed necessary by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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