Front Desk Agent

Hotel Longmont is an exciting new boutique lifestyle hotel opening in early summer in downtown Longmont, Colorado. Designed to serve both business and leisure travelers, Hotel Longmont offers a modern, locally inspired experience that blends comfort and style. The hotel features 84 well-appointed guest rooms and suites, a rooftop bar and restaurant, and approximately 2,600 square feet of flexible meeting and event space. Positioned as a key hospitality anchor within the city’s growing downtown district, Hotel Longmont aims to provide a unique, high-quality guest experience that reflects the vibrant character of Longmont itself. The establishment is committed to excellence in service and guest satisfaction, creating a welcoming and memorable atmosphere for all visitors. As a new development, Hotel Longmont offers the rare opportunity to join the pre-opening team, helping to build the operational foundation from the ground up and influencing the guest experience from day one.

The role of Front Desk Agent at Hotel Longmont is a vital part of the guest service operation. This position involves several important responsibilities including guest registration and check-out, handling PBX communications, managing mail and message services, and ensuring accuracy in all accounting procedures related to guest transactions. The Front Desk Agent serves as the first point of contact for guests, setting the tone for their stay by delivering warm, professional, and efficient service. The position requires adherence to essential hospitality standards such as making eye contact, smiling, initiating conversation, and addressing guests by name to foster a personalized experience.

This role is available both full-time and part-time with a competitive hourly wage of $19 to $20. Reporting directly to the Director of Rooms, the Front Desk Agent will be instrumental in coordinating with other departments to ensure smooth hotel operations and guest satisfaction. Candidates for this role should be enthusiastic about hospitality and eager to contribute to Hotel Longmont's reputation as a premier destination. The position demands attention to detail, strong communication skills, and the ability to manage multiple tasks seamlessly in a dynamic environment. This is a prime opportunity for individuals seeking to advance their careers in hospitality within a supportive and growth-oriented environment.