Front Desk Agent

Riggs Washington DC is a distinguished hotel located at the iconic downtown corner of Penn Quarter's 9th and F Street, housed in a historic building that was once home to Riggs National Bank. This 181-room hotel offers guests a unique blend of historic charm and modern luxury, with each guest room paying playful homage to the building's rich legacy. Guests visiting Riggs can indulge in exquisite dining options including the European brasserie-inspired restaurant Cafe Riggs and the subterranean bar Silver Lyan, created by the internationally acclaimed mixologist Ryan Chetiyawardana, known as Mr Lyan. The hotel combines a prime location in Washington, DC's vibrant Penn Quarter neighborhood with a deep respect for history, offering both visitors and locals a memorable stay filled with exceptional service and atmosphere.

The position of Front Desk Agent at Riggs Washington DC is a critical role responsible for delivering exceptional guest experiences at the forefront of the hotel's operations. This role involves welcoming guests warmly and with genuine hospitality, posting charges to guest accounts accurately, anticipating guest needs to create personalized and memorable experiences, and collaborating closely with other departments to ensure seamless service throughout the guests' stay. The Front Desk Agent serves as the face of the hotel, requiring a personable and friendly demeanor to make guests feel valued from their first interaction.

Occupying a position within a historic building in a prominent location, the Front Desk Agent has a unique opportunity to contribute to the legacy of Riggs Washington DC by upholding excellent service standards and maintaining smooth front office operations. Candidates in this role must demonstrate excellent communication skills, be highly organized, and possess the ability to multitask effectively while maintaining a positive and welcoming attitude. This role requires open availability to meet the fluctuating needs of the business, with a flexible schedule to cover different shifts. The hourly pay rate for this position ranges from $20 to $22.

Riggs Washington DC also emphasizes employee growth and development, providing training and support to its team to ensure that they can deliver extraordinary experiences to guests while advancing their careers. The hotel offers a competitive benefits package, particularly for full-time employees, including medical, dental, and vision insurance, vacation time, employee discounts, and access to exclusive perks across the Lore Group's extensive hotel and restaurant portfolio. The commitment to inclusivity and equal employment opportunity demonstrates the hotel's dedication to fostering a diverse and supportive workplace where all employees can thrive.