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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $16.50 - $17.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental
Vision
competitive pay
Employer Paid Life Insurance
PTO
401k with employer match
Career growth opportunities
Job Description
HomeTowne Studios by RedRoof is a reputable extended stay hotel management company known for delivering exceptional lodging experiences across 20 states in the United States. Committed to maintaining high standards of quality and comfort, HomeTowne Studios excels at providing guests with a welcoming and home-like atmosphere, making extended stays both pleasant and convenient. The company has undergone significant property renovations in 2018 and continues to enhance its facilities to improve guest satisfaction and employee working conditions. As a strong management company in the hospitality sector, HomeTowne Studios prioritizes not only the comfort of its guests but also the professional growth... Show More
Job Requirements
- High school diploma preferred or equivalent experience
- 1 year customer service experience
- Basic office skills including math, cash handling, and computer literacy
- Basic English communication skills, verbal and written
- Ability to work flexible hours
- Professional appearance and demeanor
- Strong organizational and multitasking abilities
Job Qualifications
- High school diploma preferred or equivalent experience
- 1 year in previous customer service position
- Basic office skills such as math, cash handling and computer skills
- Basic English communication skills, both verbal and written
- Ability to maintain professionalism and confidentiality
- Strong interpersonal and customer service skills
Job Duties
- Welcome guests with friendly greeting and smile while performing all guest related services
- Handle reservations request
- check guests in/out
- handle guest accounting and cashier functions
- Make, change and monitor reservations
- reviews and reports rate availability using front desk computer system
- update and monitor room status
- promote future sales
- Maintain confidentiality of guest information and pertinent hotel data
- Communicate with the General Manager and other Front Desk Representatives, as needed, about problems, requests and/or concerns regarding guests and rooms
- Work with housekeeping to communicate checkouts, stay-overs, sleepers, skip, rooms cleaned and rooms in need of maintenance
- Performs all other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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