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Front Desk Agent
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.00 - $16.50
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
financial benefits
competitive pay
career growth
training programs
hotel discounts
Retirement Savings Plans
Job Description
Flynn Hospitality is a distinguished hotel franchise operator dedicated to delivering exceptional guest experiences and fostering a thriving workplace environment. With a clear mission to become the premier hotel franchise operator in the world, Flynn Hospitality emphasizes excellence, not just as an achievement but as an ongoing commitment to quality service and workplace culture. The company values its people as much as its guests, making it a great place for hospitality professionals to grow their careers and contribute meaningfully to the hospitality industry. Flynn Hospitality stands out in the hotel management sector due to its strong emphasis on inclusive work... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in hospitality or customer service preferred
- Proficiency with property management systems such as Hilton or Marriott PMS
- Strong communication and interpersonal skills
- Ability to handle multiple tasks efficiently and maintain composure in stressful situations
- Flexibility to work various shifts including nights
- Willingness to learn and promote hotel loyalty programs
Job Qualifications
- Friendly, polished customer service skills
- Hotel front desk experience preferred
- Experience with PMS systems like FOSSE a plus
- Ability to multitask and stay calm under pressure
- Open availability for all shifts including overnights
Job Duties
- Welcome and check in guests using Hilton or Marriott systems
- Handle reservations, payments, and guest inquiries
- Resolve issues with professionalism and positivity
- Communicate with housekeeping and engineering as needed
- Promote Marriott loyalty programs and upsell amenities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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