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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $25.63 - $31.25
Work Schedule
Flexible
Day Shifts
Night Shifts
Benefits
competitive pay
commuter benefit
Medical insurance
Dental Insurance
Vision Insurance
401k with employer match
Paid holidays
Paid vacation
Quarterly bonus
Annual bonus
Wyndham discount
Volunteer program
Tuition Reimbursement Program
Learning and development opportunities
Employee Referral Program
Employee assistance program
Job Description
Reside Craftsman, A Wyndham Residence, located at 208 W. 8th Street, Los Angeles, CA, is a prominent entity within the hospitality sector. As part of the larger Reside family of brands, which operates in over 200 cities across the United States and 130 international destinations, this establishment provides innovative alternative accommodations that blend the convenience and comfort of apartments with the high-touch service typically expected from hotels. Reside is recognized as an industry leader that focuses on delivering multi-platform, logistics-based housing solutions designed to meet diverse client needs with efficiency and personalized service. The company's extensive global reach combined with... Show More
Job Requirements
- High school diploma or equivalent
- one year of experience in a hotel front office or related field preferred
- computer proficiency
- good communication skills
- ability to work flexible hours including nights, weekends, and holidays
- strong attention to detail
- ability to handle financial transactions accurately
- customer service experience preferred
- ability to maintain professionalism
- willingness to learn and adapt
- legal authorization to work in the United States
Job Qualifications
- High school diploma or equivalent
- college coursework in hospitality or related field preferred
- one year of experience in a hotel front office or related field preferred
- computer proficiency
- experience with front office or property management systems preferred
- customer service experience strongly preferred
- excellent verbal and written communication skills
- strong attention to detail and accuracy in handling financial transactions
- ability to prioritize tasks and work independently or as part of a team
- proficiency in basic arithmetic
- problem-solving and critical thinking skills
- professional appearance and demeanor
- ability to maintain confidentiality of sensitive information
- willingness to cross-train and assist in other operational areas as needed
Job Duties
- Greet, welcome, and assist guests in a friendly and professional manner throughout their stay
- handle all check-ins, checkouts, and reservation processes accurately and efficiently
- reconcile transactions and audit daily reports to ensure accuracy in financial and statistical data
- review and compile management reports, guest billings, and ledger transactions in a timely manner
- respond promptly to guest inquiries regarding services, facilities, and local attractions
- maintain proper operation of front desk systems and ensure adherence to property standards
- follow all cash handling, credit, and audit procedures in accordance with company policies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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