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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid parental leave
DailyPay option
Employee assistance program
401(k) with Company Match
vacation
Paid Time Off
Complimentary wellness tools
Unlimited referral bonuses
Leadership development
Tuition Reimbursement
Discounts on hotel rooms, dining, and other travel and entertainment experiences
Job Description
White Lodging is a prominent hospitality company known for developing and operating a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants across some of the most vibrant and livable cities in the United States. Renowned for its commitment to quality and guest satisfaction, White Lodging blends luxurious comfort with exceptional service to create memorable experiences for travelers and locals alike. The company takes pride in its diverse and dynamic work environment where every employee is valued for their contribution to the guest experience and overall success of the business. As part of its expansive network, the JW Marriott Indianapolis... Show More
Job Requirements
- Ability to stand and move at a fast pace for long periods of time
- Availability to work long hours, weekends, and holidays as necessary
- Basic understanding of cash handling and accounting procedures
- Familiarity with hotel services and guest interaction protocols
Job Qualifications
- Strong communication skills
- A passion for customer service
- Ability to be flexible and adapt to any situation
- Desire to work as part of a front desk team
- Outgoing personality with a positive attitude
- Previous hospitality experience is helpful but not required
Job Duties
- Provide the highest quality of service to guests, anticipating and exceeding their expectations
- Check guests in and out efficiently and in a friendly manner
- Understand and consistently follow all cash handling and accounting procedures including hotel credit and check cashing procedures
- Develop thorough knowledge of hotel staff, services, hours of operation, room locations, rates, amenities, and surroundings
- Assist in maintaining the cleanliness of the lobby and entrance
- Ensure security and confidentiality of all guest and hotel information
- Effectively respond to and resolve guest concerns or complaints
- Perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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