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Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Ongoing training and development programs

Job Description

Pyramid Global Hospitality is a renowned hospitality company dedicated to placing its employees at the forefront of its business philosophy. Emphasizing a People First culture, Pyramid Global Hospitality fosters a supportive, inclusive, and diverse work environment where growth, development, and wellbeing are paramount. With a vast portfolio of over 230 award-winning, premium-brand hotels located in some of the most vibrant cities across the United States, the company stands as a leader in the hospitality industry. Pyramid Global Hospitality's commitment to its staff is evident in their comprehensive employee benefits, which include extensive health insurance, retirement plans, paid time off, on-site... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in hospitality or customer service preferred
  • Strong interpersonal and communication skills
  • Ability to handle transactions accurately
  • Ability to multitask and remain organized
  • Customer-focused attitude
  • Flexibility to work various shifts
  • Ability to remain calm under pressure

Job Qualifications

  • High school diploma or equivalent
  • A strong desire to make an impact on other people
  • An outgoing and engaging personality
  • Computer skills
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced setting
  • Ability to stand for the duration of the shift
  • Must be available to work various shifts including weekends and holidays

Job Duties

  • Greet and welcome guests upon arrival, creating a positive first impression
  • Handle check-ins and check-outs efficiently, ensuring guest satisfaction
  • Manage reservations, answer guest inquiries, and address complaints promptly
  • Maintain a clean and organized front desk area
  • Provide accurate information about the hotel, rooms, rates, and amenities
  • Process payments and manage cash transactions accurately
  • Coordinate with housekeeping and maintenance to ensure smooth operations
  • Promote teamwork and contribute to a friendly, safe work environment
  • Perform other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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