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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Ongoing training and development programs
Job Description
Pyramid Global Hospitality is a renowned hospitality company dedicated to placing its employees at the forefront of its business philosophy. Emphasizing a People First culture, Pyramid Global Hospitality fosters a supportive, inclusive, and diverse work environment where growth, development, and wellbeing are paramount. With a vast portfolio of over 230 award-winning, premium-brand hotels located in some of the most vibrant cities across the United States, the company stands as a leader in the hospitality industry. Pyramid Global Hospitality's commitment to its staff is evident in their comprehensive employee benefits, which include extensive health insurance, retirement plans, paid time off, on-site... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Strong interpersonal and communication skills
- Ability to handle transactions accurately
- Ability to multitask and remain organized
- Customer-focused attitude
- Flexibility to work various shifts
- Ability to remain calm under pressure
Job Qualifications
- High school diploma or equivalent
- A strong desire to make an impact on other people
- An outgoing and engaging personality
- Computer skills
- Excellent verbal and written communication skills
- Ability to work in a fast-paced setting
- Ability to stand for the duration of the shift
- Must be available to work various shifts including weekends and holidays
Job Duties
- Greet and welcome guests upon arrival, creating a positive first impression
- Handle check-ins and check-outs efficiently, ensuring guest satisfaction
- Manage reservations, answer guest inquiries, and address complaints promptly
- Maintain a clean and organized front desk area
- Provide accurate information about the hotel, rooms, rates, and amenities
- Process payments and manage cash transactions accurately
- Coordinate with housekeeping and maintenance to ensure smooth operations
- Promote teamwork and contribute to a friendly, safe work environment
- Perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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