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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $18.50 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
competitive pay
Employer Paid Life Insurance
Paid Time Off
401k with employer match
Career growth opportunities
Job Description
HomeTowne Studios by RedRoof is a prominent management company specializing in extended stay hotels across 20 states. With a reputation for delivering superior quality experiences to guests, HomeTowne Studios has set the standard for extended stay accommodations. Since the renovation of their properties in 2018, the company has continuously invested in improving both the quality of their facilities and the experience they provide to guests and employees alike. This dedication to excellence has helped HomeTowne Studios maintain its position as a leader in the hospitality industry.
At HomeTowne Studios by RedRoof, the organizational philosophy places a strong emphasis on valu... Show More
At HomeTowne Studios by RedRoof, the organizational philosophy places a strong emphasis on valu... Show More
Job Requirements
- High school diploma preferred or equivalent experience
- 1 year in previous customer service position
- Must have basic office skills (math, cash handling, computer skills, etc.)
- Basic English communication (verbal and written) skills required
Job Qualifications
- High school diploma preferred or equivalent experience
- 1 year in previous customer service position
- Basic English communication (verbal and written) skills required
- Must have basic office skills (math, cash handling, computer skills, etc.)
Job Duties
- Welcome guests with friendly greeting and smile while performing all guest related services
- Handle reservations request
- check guests in/out
- handle guest accounting and cashier functions
- Make, change and monitor reservations
- reviews and reports rate availability using front desk computer system
- update and monitor room status
- promote future sales
- Maintain confidentiality of guest information and pertinent hotel data
- Communicate with the General Manager and other Front Desk Representatives, as needed, about problems, requests and/or concerns regarding guests and rooms
- Work with housekeeping to communicate checkouts, stay-overs, sleepers, skip, rooms cleaned and rooms in need of maintenance
- Performs all other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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