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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.75 - $14.75
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Disability insurance
supplemental life insurance
flexible spending accounts
401(k) retirement plan
Paid Time Off
vacation
Holidays
Employee assistance program
hotel discounts
Job Description
The hiring establishment is a hotel or resort known for its commitment to providing exceptional guest experiences and superior hospitality services. This organization prides itself on creating a welcoming and professional environment for guests and clients, ensuring that every visitor feels valued and well-attended to throughout their stay. Recognized within the hospitality industry for excellent customer service and a well-trained team, this establishment offers a vibrant workplace for those passionate about making a difference in guest interactions and hospitality management. The company embraces a culture of teamwork, professionalism, and dedication to quality, making it an attractive employer for individuals seeking... Show More
Job Requirements
- High school education or equivalent experience
- strong guest service orientation
- basic accounting skills
- familiarity with hospitality industry practices preferred
- ability to remain calm and professional under pressure
- proficiency in operating a computer, calculator, phone, and other office equipment
- excellent communication skills both written and verbal
- good organizational and time management skills
Job Qualifications
- High school education or equivalent
- strong guest service orientation
- basic accounting skills
- familiarity with hospitality industry practices preferred
- excellent written and verbal communication skills
- proficiency with computers, calculators, phones, and office equipment
- good organizational skills
- efficient time management
- ability to remain calm and professional under pressure
Job Duties
- Greeting and check-in guests
- handling check-out and payment processing
- answering phone calls and responding to emails
- managing reservations, cancellations, and modifications
- assisting guests with requests and resolving complaints
- performing administrative tasks including mail and package management
- monitoring access control and security protocols
- handling cash transactions accurately
- managing multiple tasks simultaneously
- collaborating with other departments for smooth operations
- responding to emergency situations following established procedures
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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