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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $14.00 - $15.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Supplemental Insurance
Paid Time Off
Paid training
Company culture
Job Description
Crown Hotel & Travel Management, LLC is a distinguished name in the hospitality industry, offering exemplary services to guests and clients seeking comfort and quality accommodations. As a prominent player in hotel management, the company takes pride in delivering a broad range of hospitality services that cater to travelers and tourists alike. With a commitment to excellence and a passion for customer satisfaction, Crown Hotel & Travel Management, LLC has built a reputation for providing welcoming atmospheres, efficient service, and memorable experiences. The company thrives on creating an environment where guests feel valued, safe, and well-cared for, making every stay... Show More
Job Requirements
- High school diploma or equivalent
- basic working knowledge of a computer including word processing
- ability to handle multiple tasks at one time
- excellent communication and interpersonal skills
- very good organization and time management skills
- ability to frequently kneel, reach, crawl, and twist torso as needed
- ability to regularly lift and carry up to 20 pounds without assistance
- maintain a high standard of personal hygiene and appearance
Job Qualifications
- High school diploma or equivalent
- basic working knowledge of a computer including Word
- excellent communication and interpersonal skills
- ability to interact with many types of personalities
- very good organization and time management skills
- ability to frequently kneel, reach, crawl, and twist torso
- ability to regularly lift and carry up to 20 pounds without assistance
- maintain a high standard of personal hygiene and appearance
Job Duties
- Receiving accommodation reservations from visitors
- taking the details of all arriving guests including payment information
- allocating rooms to all guests
- providing information to guests about the procedures, policies, and facilities of the hotel
- providing the guest with the necessary tourism information
- handling all customer concerns and queries
- issuing receipts to the guests
- ensuring the safety and security of all guests
- maintain all guest reservations in accordance with credit card security requirements
- balance and properly account for cash drawer at the desk for each shift
- maintain all training requirements as set forth by General Manager
- assisting guests with safety deposit box forms and keys as outlined by GM
- wear a provided uniform and name tag at all times on the property
- perform routine cleaning throughout the work area
- document any necessary minor repairs and/or replacements of room furniture, fixtures, and equipment to include television sets, light fixtures, and follow through with proper department
- smile, acknowledge, and greet guests while in guest rooms, front of the house, or any other area of the hotel
- respond to guest’s requests for immediate repairs
- report lost-and-found items in accordance with hotel procedures
- all other assigned duties
Job Criteria
Experience
No experience required
Job Location
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