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Job Overview
Employment Type
Full-time
Work Schedule
Fixed Shifts
Benefits
Health Insurance
Paid Time Off
On-going learning opportunities
competitive compensation
Great culture
Job Description
Motel 6 South Bend - Mishawaka is a conveniently located hotel near key attractions such as the University of Notre Dame, Morris Performing Arts Center, Studebaker National Museum, and various shopping and dining options. This location offers guests easy access to some of the most popular destinations in the area, making it an ideal choice for travelers seeking comfort and convenience. Motel 6 is known for providing affordable accommodations with a focus on guest satisfaction and quality service. As part of the larger Motel 6 brand, which is recognized nationwide for its welcoming atmosphere and essential amenities, this South Bend... Show More
Job Requirements
- Excellent guest service skills
- Solid understanding of hotel front office technology
- Hospitality mindset
Job Qualifications
- Excellent guest service skills
- Solid understanding of hotel front office technology
- Hospitality mindset
Job Duties
- Count cash and maintain accuracy of issued cash drawer at the beginning and end of each scheduled shift
- Check front desk log daily for problems and special requests
- Greet, register, and assign rooms to guests
- Transmit and receive telephone messages as necessary
- Work closely with the reservations department to ensure arrival dates on reservations are correct
- Communicate information to the following shift to ensure a smooth transition
- Collaborate with all hotel departments to ensure high-quality customer service
- Answer inquiries about hotel services, registration, shopping, dining, entertainment, and travel directions
- Complete all required shift paperwork and reports as assigned by management
- Perform end of shift cash closing procedures
- Keep records of room availability and guests' accounts
- Compute bills, collect payments, and make change for guests
- Make and confirm reservations
- Post charges such as room, food, liquor, or telephone to ledger
- Complete daily-required shift checklists
- Wear required uniform and maintain a neat, clean, and well-groomed appearance
- Perform other duties as assigned by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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