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Job Overview
Compensation
Hourly
Exact $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Professional Development
Job Description
Wyndham Garden Baronne 201Baronne is a distinguished hotel establishment known for delivering exceptional hospitality and comfort to its guests. As part of the Wyndham Hotels & Resorts family, Wyndham Garden Baronne 201Baronne prides itself on providing a welcoming atmosphere with modern amenities tailored to both business and leisure travelers. The hotel features comfortable accommodations, an attentive staff, and a strategic location that allows guests easy access to local attractions, dining options, and transportation. This setting creates an environment where visitors can enjoy a relaxing and memorable stay. The hotel is committed to maintaining high standards of service and guest satisfaction,... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service role, preferably in hospitality or accommodation services
- Basic computer skills and familiarity with property management systems
- Excellent verbal and written communication skills in English
- Ability to work flexible hours, including evenings, weekends, and holidays
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service role, preferably in hospitality or accommodation services
- Basic computer skills and familiarity with property management systems
- Excellent verbal and written communication skills in English
- Experience using hotel management software such as Opera Cloud, Maestro, or similar platforms
- Additional language proficiency beyond English
- Certification in hospitality or customer service training
- Strong knowledge of local area attractions and transportation options
- Demonstrated ability to handle cash and process financial transactions accurately
Job Duties
- Greet and welcome guests upon arrival with a friendly and professional demeanor
- Manage guest check-in and check-out processes efficiently using property management software
- Handle reservations, cancellations, and modifications accurately and promptly
- Respond to guest inquiries, requests, and complaints in a courteous and timely manner
- Coordinate with housekeeping and maintenance departments to ensure room readiness and resolve any guest issues
- Process payments, issue receipts, and maintain accurate records of transactions
- Provide guests with information about hotel services, local attractions, and transportation options
- Maintain the cleanliness and organization of the front desk area
- Adhere to all safety, security, and privacy policies to protect guests and hotel property
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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