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Job Overview
Employment Type
Temporary
Part-time
Compensation
Hourly
Exact $20.65
Work Schedule
Day Shifts
Weekend Shifts
Fixed Shifts
Benefits
competitive pay
401K opportunities
Travel Discounts
Credit union membership
Professional counseling
Family support
Free on-site parking
Department celebrations
Associate Appreciation Week
Monthly associate recognition
Reward programs
Stipend for work shoes
Job Description
Hyatt Vacation Club (HVC) is a distinguished hospitality company specializing in vacation ownership and resort experiences. Known for creating exceptional vacation opportunities for travelers worldwide, HVC operates in a supportive, friendly, and scenic environment dedicated to providing memorable and personalized guest experiences. Hyatt Vacation Club is part of the globally respected Hyatt brand, which is synonymous with quality hospitality, exceptional guest service, and a commitment to inclusivity and care across all its properties and services. Their focus is on delivering vacations that turn into lifelong memories for owners and guests alike, making it a premier choice for those seeking both... Show More
Job Requirements
- Available to work various shifts, holidays, and both weekend days
- Reach overhead and below the knees, perform bending, twisting, pulling, and stooping
- Be able to stand, sit, or walk for an extended period of time
- Lift/carry/push/pull items that weigh up to 25lbs without assistance
- Position may require background and drug screening contingent on company policy
- Specific job duties may differ by property, size of team, or facility
Job Qualifications
- High school diploma or equivalent preferred
- Experience in customer service or hospitality is an advantage
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends and holidays
- Friendly, approachable demeanor
- Problem-solving skills
- Ability to handle multiple tasks simultaneously
Job Duties
- Checks owners/guests into their villas and reviews property amenities, services, hours of operations, and local areas of interest and activities
- Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues
- Identifies and explains room features to guests such as use of room key, ice and vending areas
- Follows up with owners/guests to ensure their requests or problems have been met to their satisfaction
- Answers telephone calls and routes calls to the proper department as applicable
- May be asked to assist with bellman and runner duties depending on facility or location
- Welcome and greet guests and anticipate and address their needs
- Interact with colleagues and guests professionally and promptly
- Contribute to team goals
- Always follow company policies and safety procedures
Job Criteria
Experience
No experience required
Job Location
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