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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $22.50
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Job Description
Pyramid Global Hospitality is a renowned hospitality management company dedicated to prioritizing its employees and fostering a people-first culture. With a strong commitment to diversity, growth, development, and wellbeing, Pyramid Global Hospitality stands out as an employer that truly values its workforce. The company operates over 230 properties worldwide, offering a broad range of opportunities for those passionate about making a difference in the hospitality industry. Pyramid Global Hospitality continuously invests in employee development by providing ongoing training and skill-building programs, allowing team members to grow and advance their careers within a supportive and collaborative environment. Additionally, the company offers... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work in a fast-paced setting
- Ability to stand for the duration of the shift
- Must be available to work various shifts including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- A strong desire to make an impact on other people
- An outgoing and engaging personality
- Computer skills
- Excellent verbal and written communication skills
- Ability to work in a fast-paced setting
Job Duties
- Help guests discover their "Wanderlust" experience
- Provide exceptional customer service by being engaging and taking sincere interest
- Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established
- Help to resolve problems and "WOW" guests through recovery when things aren’t quite right
- Promote and sell special hotel programs
- Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information
- Be knowledgeable of all emergency procedures and policies
- Maintain house bank
- Communicate all pertinent information to manager on duty
- Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds
- Assist other departments as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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