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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.75 - $17.25
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
telemedicine
401(k)
Earned wage access
Hotel Room Discounts
Employee assistance program
Time Off
Job Description
General Hotels Corporation is a premier hotel management company with over 60 years of experience delivering outstanding hospitality services. Headquartered in the Midwest, this renowned organization manages a diverse portfolio of award-winning hotels that emphasize the highest standards of guest service and associate satisfaction. Known for their dedication to enriching lives through hospitality, General Hotels Corporation is committed to fostering a welcoming, inclusive workplace culture where employees are valued and promoted from within. Employing thousands across their properties, GHC continues to grow while maintaining a strong reputation for excellence and a deep connection to the communities they serve.
The cu... Show More
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Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Ability to work flexible hours, including weekends and holidays
- Strong interpersonal skills
- Basic computer proficiency
- Ability to handle financial transactions accurately
- Good organizational skills
Job Qualifications
- Excellent customer service skills
- Strong communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy
- Ability to work well under pressure
- Proficiency in using hotel front desk software and equipment
- Basic math skills
- Flexibility to work different shifts, including weekends and holidays
Job Duties
- Greeting guests as they arrive at the hotel
- Checking guests in and out of the hotel
- Answering phone calls and responding to emails
- Assisting guests with any questions or concerns they may have
- Maintaining accurate records of guest information and room assignments
- Handling cash and credit card transactions
- Providing information about hotel amenities and local attractions
- Ensuring that the front desk area is clean and organized
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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