Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $26,174.30 - $28,747.09
Benefits
competitive pay
Medical insurance
Vision Insurance
Dental Insurance
401k Retirement Plan
Life insurance
Disability insurance
employee discount
Education Assistance
Job Description
Concord Hospitality is a respected company in the hospitality industry, renowned for its commitment to providing exceptional guest experiences through dedicated service and a strong organizational culture. The company operates a range of hotels where each associate plays a crucial role in ensuring guests feel welcomed, valued, and satisfied throughout their visit. Concord Hospitality emphasizes a supportive work environment founded on principles such as quality, integrity, community, profitability, and having fun, which significantly contributes to its reputation as a preferred employer in the hospitality sector. The company fosters a culture where employees are treated with respect and where personal and... Show More
Job Requirements
- Willing to work 3 PM to 11 PM shift
- High school diploma or equivalent preferred
- Excellent communication and interpersonal skills
- Passionate about serving others
- Ability to handle guest payments and cash responsibly
- Knowledge of hotel safety and emergency procedures
- Proactive and responsive attitude towards guest needs
Job Qualifications
- Front desk experience preferred but not required
Job Duties
- Assist guests efficiently, courteously and professionally at all times
- Maintain a high level of service and hospitality
- Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner
- Post guest charges, collect payments and follow all cash handling procedures as required by Concord
- Handle guest mail and messages with respect to privacy and professionalism
- Be knowledgeable of the hotel brand and various programs
- Be a great communicator to various departments and management on guest comments and concerns
- Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance
- Have full knowledge of hotel safety and emergency procedures
Job Location
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