Job Overview
Employment Type
Full-time
Benefits
comprehensive medical insurance
Dental Insurance
Vision Insurance
Vacation and Paid Time Off
Wellness benefits including complimentary counseling sessions and virtual doctor visits
Option for DailyPay
a tuition reimbursement program
Discounts on hotel rooms, dining, and entertainment experiences
a 401(k) savings plan
Job Description
White Lodging is a prominent hospitality company renowned for delivering exceptional guest experiences across its numerous hotel properties. With a passionate commitment to providing unmatched service, White Lodging emphasizes the importance of making guests feel welcomed and valued, setting the standard in the hospitality industry. As a company, White Lodging fosters a culture that prioritizes personal growth and professional development for its employees while maintaining an environment where teamwork and meaningful connections are nurtured. The organization is dedicated to not only delivering hospitality excellence but also creating unforgettable memories for guests, which lies at the heart of its mission. Employees... Show More
Job Requirements
- the ability to stand and move at a fast pace for long periods of time
- availability to work weekends and holidays as necessary
Job Qualifications
- strong communication skills
- a passion for customer service
- the ability to be flexible and adapt to any situation
- a desire to work as part of the front desk team
- an outgoing personality with a positive attitude
- previous hospitality experience is helpful but not required
Job Duties
- provide the highest quality of service to the guest, anticipating and exceeding their expectations
- check the guest in and out efficiently and in a friendly manner
- understand and consistently follow all cash handling and accounting procedures including the hotel credit and check cashing procedures
- develop a thorough knowledge of hotel staff, hotel services, hours of operation, room locations, room rates, amenities, and hotel surroundings
- assist in maintaining the cleanliness of the lobby and entrance
- ensure security and confidentiality of all guest and hotel information
- effectively respond to and resolve guest concerns or complaints
- perform other duties as assigned
Job Location
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