Front Desk Agent

Clovis, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $18.00

Benefits

competitive salary

Health Insurance

Paid Time Off

Employee Discounts

Opportunities for career advancement

Training and development programs

Job Description

Our establishment is a renowned hospitality company dedicated to offering guests an exceptional and memorable experience from the moment they arrive. With an emphasis on comfort, professionalism, and personalized service, we pride ourselves on creating a welcoming atmosphere that makes each guest feel valued and at ease. Our company operates within the hotel and lodging industry, focusing on delivering top-tier service that exceeds expectations and encourages repeat visits. We invest in our team members, fostering a supportive work environment where employees have opportunities to grow and succeed.

We are currently seeking a dedicated Front Desk Agent to join our ... Show More

Job Requirements

high school diploma or equivalent
previous customer service experience
basic computer skills
ability to communicate clearly and professionally
availability to work flexible hours including weekends and holidays
attention to detail
team player mindset

Job Qualifications

high school diploma or equivalent
previous experience in a customer service role preferred
excellent verbal and written communication skills
strong problem-solving abilities
proficiency with hotel management software is a plus
ability to multitask and work well under pressure
friendly and approachable demeanor

Job Duties

greet guests with a friendly and professional attitude
manage check-in and check-out procedures efficiently
respond promptly and courteously to guest inquiries and requests
coordinate with housekeeping and maintenance to ensure rooms are ready and issues are resolved
handle reservations and cancellations accurately
maintain accurate guest records and process payments
provide information about hotel facilities and local attractions

Job Location

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