Job Overview
Employment Type
Part-time
Compensation
Type:
Salary
Rate:
Range $37,124.52 - $41,170.78
Benefits
Early pay or earned wage access
Dental Insurance
Vision Insurance
pet discount program
Identity Theft Protection
pre-paid legal support
flexible spending accounts
Matched 401K
Life insurance
Critical accident or illness insurance
short-term disability
long-term disability
Paid Time Off
wellness programs
hotel discounts
Job Description
Located just four miles from the magic of Disneyland, our hotel offers stunning views of fireworks and convenient access to the Anaheim Resort Transportation (ART) shuttle, providing guests with seamless connectivity to the renowned Anaheim Resort. Nearby attractions such as Angel Stadium, the Anaheim Convention Center, Honda Center, and Chapman University are all within a short 10-minute reach, making our location ideal for both leisure and business travelers. Guests can indulge in our on-site restaurants, relax by the outdoor pool, and enjoy the warm DoubleTree Chocolate Chip Cookie that welcomes them upon arrival, symbolizing our commitment to hospitality and guest... Show More
Job Requirements
- High school diploma or equivalent
- One year of Front Desk experience in hotels preferred
- One year of experience in customer service or guest-facing role required
- Proficiency with MS Suite including Outlook, Word, Excel
- Experience with hotel PMS systems preferred
- Ability to stand for the majority of the shift
- Ability to lift, carry, push, or pull up to 10 lbs
Job Qualifications
- High school diploma or its equivalent
- One year of Front Desk experience in hotels preferred
- One year of experience working in customer service or a guest-facing role required
- Full understanding and comfort working on a computer with MS Suite-Outlook, Word, Excel
- Previous experience with hotel PMS systems a plus, such as OPERA or OnQ
Job Duties
- Deliver unparalleled service, courtesy, and care to our guests
- Respond promptly and effectively to guest questions and requests
- Streamline the check-in and check-out process for guests
- Answer incoming phone calls with promptness and professionalism
- Excel at multitasking in a dynamic environment
- Resolve guest concerns with attentive service recovery
Job Location
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