Front Desk Agent

Goodyear, AZ, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $16.00

Benefits

employee discount

Paid Time Off

Job Description

Quality Inn and Suites Goodyear is an award-winning hotel that prides itself on providing exceptional hospitality and memorable guest experiences. As part of the Choice Hotels family, this property is well-regarded for its comfortable accommodations and customer-focused service. Located in Goodyear, AZ, the hotel attracts both business and leisure travelers who seek a friendly atmosphere, clean facilities, and convenient amenities. The company offers a dynamic work environment with opportunities for career growth and development, making it an ideal place for individuals passionate about the hospitality industry to build their careers.

The position available is for a Hotel Front ... Show More

Job Requirements

High school diploma or suitable equivalent
1+ years front desk agent experience preferred
Well-groomed and professional appearance
Outstanding written and verbal communication skills
Team player
Physically agile and able to stand for extended periods
Available to work shifts, over weekends, and on public holidays
Open to shift changes if needed
Ability to commute or relocate to Goodyear, AZ 85338
Work location in person

Job Qualifications

High school diploma or suitable equivalent
1+ years front desk agent experience preferred
Outstanding written and verbal communication skills
Team player
Well-groomed and professional appearance
Ability to handle customer complaints in a professional manner
Basic computer proficiency
Bilingual skills a plus

Job Duties

Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information like contact details and exact dates of their stay
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees
Upsell additional facilities and services when appropriate
Maintain updated records of bookings and payments

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: