Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Hourly
Rate:
Range $17.00 - $17.50
Benefits
Group insurance including medical, dental, vision and company-paid life insurance
Paid Time Off
Company-matched 401(k) plan
Get Paid Daily
Job Description
InnVentures is a prominent hospitality management company driven by an innovative and entrepreneurial spirit. With over 40 years of experience in the industry, InnVentures has built a reputable culture focused on building strong teams that consistently deliver winning results. The company manages more than 75 hotels across 20 plus states, serving some of the Nation's largest Real Estate Investment Trusts (REITs) and private real estate owners. In addition to these major accounts, InnVentures proudly oversees a significant portfolio of individual and family-owned hotels. This extensive reach and diversified portfolio highlight InnVentures' trusted expertise in hotel management, development, and revenue optimization.... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience
- Strong communication skills
- Comfortable using technology and multitasking
- Ability to stand for extended periods
- Ability to lift at least 25 pounds
- Availability to work evenings, weekends and holidays
Job Qualifications
- Previous customer service experience in a fast-paced, guest-facing environment
- Strong verbal and written communication skills
- Ability to read, write, type and use basic technology
- Ability to stand for an entire shift
- Ability to lift at least 25 pounds
- Availability to work evenings, weekends and holidays
Job Duties
- Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience
- Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met
- Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay
- Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations
- Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts
- Support the goals of the hotel through teamwork and collaboration with all departments
Job Location
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