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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $19.00 - $22.00
Work Schedule
Standard Hours
Benefits
Healthcare benefits
financial wellness benefits
Paid Time Off
ongoing training
mentorship
growth opportunities
Job Description
Agentis Longevity is a leading healthcare organization focused on advancing longevity and wellness through pioneering therapies such as hormone optimization, peptides, and exosomes. As a trusted clinical partner, Agentis Longevity is dedicated to helping patients live longer, healthier, and happier lives by shifting from reactive to preventative healthcare models. Mantality Health is one of Agentis Longevity's premier men’s and women’s health clinics situated in the Midwest, delivering exceptional clinical care for over a decade. The clinic specializes in hormone replacement therapy, peptide therapy, and other innovative medical services, demonstrating a steadfast commitment to enhancing patient outcomes and quality of life.<... Show More
Job Requirements
- 1-2 plus years of experience in a front desk, administrative, or patient-facing healthcare role
- Exceptional customer service and interpersonal communication skills
- Strong organizational skills with the ability to multitask and prioritize
- Experience with scheduling systems or practice management software
- CRM experience is a plus
- Professional demeanor with a patient-first mindset
- Interest in health, wellness, and longevity medicine
Job Qualifications
- 1-2 plus years of experience in a front desk, administrative, or patient-facing healthcare role
- Exceptional customer service and interpersonal communication skills
- Strong organizational skills with the ability to multitask and prioritize
- Experience with scheduling systems or practice management software
- CRM experience is a plus
- Professional demeanor with a patient-first mindset
- Interest in health, wellness, and longevity medicine
Job Duties
- Greet patients warmly and professionally, ensuring a welcoming first impression
- Manage patient check-in and check-out processes with accuracy and efficiency
- Answer phones, texts, and emails promptly, directing inquiries appropriately
- Maintain a calm, confident, and supportive presence in a fast-paced clinic environment
- Schedule, confirm, and manage appointments to optimize clinic flow and provider availability
- Collect and verify patient information, consents, and documentation
- Process payments, memberships, and packages in coordination with the Longevity Guide
- Maintain accurate patient records within the practice management system
- Support providers and clinical staff by ensuring rooms, schedules, and patient flow are prepared and aligned
- Communicate patient needs, delays, or concerns to the appropriate team members
- Assist with inventory tracking, office supplies, and general clinic organization
- Partner with the Longevity Guide to ensure smooth handoffs and continuity of care
- Uphold Agentis and Mantality brand standards in appearance, communication, and service
- Share basic information on services, promotions, and next steps when appropriate
- Encourage patient feedback and assist with reviews, referrals, and loyalty initiatives as directed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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