Front Desk Administrator

Rebound Orthotics & Prosthetics, Inc., located at WestHealth in Plymouth, MN, is a reputable healthcare provider specializing in custom orthotic and prosthetic care. As a dedicated company, they focus on improving the quality of life for their patients through personalized solutions and compassionate service. Their team-oriented environment emphasizes professionalism, patient-centered care, and collaboration among staff to deliver exceptional healthcare experiences. The company's commitment to innovation and ongoing education ensures that they remain at the forefront of orthotic and prosthetic technology.

The role of Front Office Administrator at Rebound Orthotics & Prosthetics is a pivotal position within their professional healthcare setting. Working Monday through Friday from 8:00 AM to 4:30 PM, this full-time paid role is ideal for candidates who are highly organized, energetic, and possess excellent communication skills. The Front Office Administrator is the first point of contact for patients and visitors, and is responsible for creating a welcoming and efficient atmosphere that supports the clinic's daily operations. This position requires managing a variety of front desk activities including greeting patients, scheduling appointments, handling communications via phone and email, and assisting with administrative tasks that support the office and clinical functions.

The ideal candidate will have a strong background in office management or administrative roles, be comfortable learning new software, and demonstrate professionalism in customer service. Experience in a medical or clinical environment is preferred but not required, making this a suitable opportunity for motivated individuals looking to develop their expertise in healthcare administration. Crucial to success in this role is the ability to multitask effectively, prioritize responsibilities, and contribute positively to the team environment. Dressing in business casual or scrubs is required, reflecting the professional healthcare environment, and maintaining a tidy workspace ensures a positive experience for all patients and staff members.

Benefits for this position include a 401(k) plan, 75 percent employer-paid health insurance, an end-of-year bonus, and paid mileage for travel outside of regular business duties, available after three months of employment. The Front Office Administrator will occasionally provide coverage for additional office locations in Buffalo or Waconia, further supporting the organization's commitment to accessible patient care. This role offers an excellent balance of administrative responsibility and patient interaction, making it a rewarding career opportunity for those dedicated to supporting healthcare services and improving patient satisfaction.