Front Desk Administrator

Block LLP is a rapidly growing plaintiff personal injury law firm located in Burbank, CA, dedicated to delivering exceptional results and exemplary service to its clients. The firm specializes in advocating for injured individuals and families, helping them navigate some of the most challenging moments in their lives with compassion, expertise, and relentless determination. At Block LLP, the culture is founded on five core values: Vibrant Culture, Teamwork, Relentless Pursuit of Excellence, Dependability, and Exemplary Service. These values shape the firm’s approach to client support, internal collaboration, and daily operations, fostering a positive and productive work environment. The firm prides itself on a culture that encourages growth, development, and a steadfast commitment to client advocacy.

The Front Desk Administrator role at Block LLP is crucial as the first point of contact for clients, visitors, and staff. This full-time position offers competitive hourly compensation ranging from $20 to $25 and is ideal for professionals who are friendly, highly organized, and adept at managing multiple responsibilities in a fast-paced setting. The role involves not only administrative duties but also serves as a key contributor to the positive experience clients and visitors have when interacting with the firm. Candidates who thrive in a dynamic environment, enjoy working collaboratively, and maintain a professional demeanor will find this role rewarding and essential to the firm’s smooth operation.

As the Front Desk Administrator, you will greet and welcome clients, visitors, and team members, ensuring a warm and professional atmosphere from the moment they arrive. You will handle incoming phone calls, direct inquiries appropriately, and manage the reception area to maintain its cleanliness and organization. Processing mail, deliveries, and legal documents will be part of your daily responsibilities, alongside data entry, filing, scanning, and other clerical tasks that support office functions. You will assist in document preparation and coordinate with various departments to facilitate daily operations. Given the sensitive nature of legal work, discretion and confidentiality are paramount when handling information. Bilingual skills in English and Spanish are highly valued, enhancing communication with a diverse client base.

The ideal candidate should possess excellent verbal and written communication skills, strong organizational abilities, and a customer-focused mindset. Experience in a front desk, receptionist, or administrative support role, particularly within a law firm or professional service environment, will be beneficial. Proficiency with Microsoft Office suite—Outlook, Word, Excel—is required, as is familiarity with office or case management software. Moreover, the ability to multitask and prioritize effectively amid competing demands is essential.

Block LLP offers a supportive and collaborative team environment with opportunities for career growth and advancement. Benefits include participation in a 401(k) program, nine paid firm holidays annually plus additional time off, training and professional development resources, firm-sponsored events, and team activities. This role provides a fantastic opportunity for those seeking to contribute to a respected law firm known for its client-centered approach and commitment to excellence. If you are passionate about delivering exceptional service and administrative support in a legal setting, Block LLP invites you to apply and join their dedicated team.