Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.50 - $19.75
Work Schedule
Standard Hours
Benefits
Generous paid holiday
Employee Recognition Program
Paid Time Off
paid sick days
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Flexible spending account
Life insurance
Disability insurance
Employee assistance program
telemedicine services
401(k) retirement plan
pet care discounts
Life Mart purchase discounts
Tuition Reimbursement
Mileage reimbursement
Cell phone reimbursement
Identity Theft Protection
voluntary benefits
Job Description
CPLC Prestamos is an award-winning Community Development Financial Institution (CDFI) and Community Development Entity that has proudly served entrepreneurs in underserved communities since 1980. With its expansive reach across Arizona, California, Nevada, New Mexico, and Texas, this organization offers a diverse array of small business loans, business consulting services, and investment opportunities aimed at fostering economic growth and supporting business success in these regions. Focused on empowerment and economic inclusion, CPLC Prestamos is known for its commitment to assisting small business owners, helping them overcome financial barriers through access to capital and expert guidance.
The Women’s Business Center within CPLC Prestamos serves as a vital hub for resources, education, and support tailored to women entrepreneurs. The Front Desk role at this center is much more than just managing phone calls; it serves as the nerve center for all activities and interactions within the Women’s Business Center. The position offers a hybrid working arrangement that balances on-site presence with remote work, allowing flexibility depending on class and event schedules.
In this critical administrative role, the individual will be the first point of contact, greeting clients, visitors, and handling incoming communications professionally and efficiently. They will manage the daily operational flow of the office and provide essential support to the program staff to ensure all activities run smoothly. Responsibilities extend to managing inbound and outbound communications including phone calls, emails, walk-ins, and voicemails, while maintaining up-to-date client records within CRM systems to ensure accuracy and facilitate effective reporting.
The successful candidate for this role will be highly organized, dependable, and adept at managing multiple priorities within a dynamic and fast-paced environment. Strong communication skills in both English and Spanish are required, ensuring clear and professional interactions with a diverse clientele and stakeholders. The candidate must also demonstrate strong organizational and time management skills, prioritize tasks effectively, and maintain professionalism in every aspect of their work.
Working with CPLC Prestamos means joining a team deeply committed to equitable economic development and diversity. Prospective employees are expected to contribute to a culture of innovation, inclusivity, and continuous improvement. CPLC Prestamos places great emphasis on fair hiring practices and equal opportunity, fostering an environment where every employee’s background and perspective are valued and respected.
For the right candidate, this role is an exciting opportunity to make a significant impact in a community-focused organization that supports business growth and community development. With comprehensive benefits and a supportive work culture, the Women’s Business Center Front Desk position represents a rewarding career path for someone looking to bring their skills in administration and customer service to a meaningful and impactful organization.
The Women’s Business Center within CPLC Prestamos serves as a vital hub for resources, education, and support tailored to women entrepreneurs. The Front Desk role at this center is much more than just managing phone calls; it serves as the nerve center for all activities and interactions within the Women’s Business Center. The position offers a hybrid working arrangement that balances on-site presence with remote work, allowing flexibility depending on class and event schedules.
In this critical administrative role, the individual will be the first point of contact, greeting clients, visitors, and handling incoming communications professionally and efficiently. They will manage the daily operational flow of the office and provide essential support to the program staff to ensure all activities run smoothly. Responsibilities extend to managing inbound and outbound communications including phone calls, emails, walk-ins, and voicemails, while maintaining up-to-date client records within CRM systems to ensure accuracy and facilitate effective reporting.
The successful candidate for this role will be highly organized, dependable, and adept at managing multiple priorities within a dynamic and fast-paced environment. Strong communication skills in both English and Spanish are required, ensuring clear and professional interactions with a diverse clientele and stakeholders. The candidate must also demonstrate strong organizational and time management skills, prioritize tasks effectively, and maintain professionalism in every aspect of their work.
Working with CPLC Prestamos means joining a team deeply committed to equitable economic development and diversity. Prospective employees are expected to contribute to a culture of innovation, inclusivity, and continuous improvement. CPLC Prestamos places great emphasis on fair hiring practices and equal opportunity, fostering an environment where every employee’s background and perspective are valued and respected.
For the right candidate, this role is an exciting opportunity to make a significant impact in a community-focused organization that supports business growth and community development. With comprehensive benefits and a supportive work culture, the Women’s Business Center Front Desk position represents a rewarding career path for someone looking to bring their skills in administration and customer service to a meaningful and impactful organization.
Job Requirements
- high school diploma or GED required
- 1+ year of administrative or related experience preferred
- bilingual English/Spanish required
- ability to manage multiple priorities in a fast-paced environment
- strong attention to detail
- excellent interpersonal skills
- proficiency in Microsoft Office software
- ability to work both on-site and remotely as needed
Job Qualifications
- high school diploma or GED required
- 1+ year of administrative or related experience preferred
- bilingual English/Spanish required
- strong organizational and time management skills
- effective communication skills in English and Spanish
- proficiency with Microsoft Office and ability to learn new systems
- demonstrated professionalism in client and stakeholder interactions
Job Duties
- serve as the primary front desk contact for clients, visitors, and incoming calls
- support daily office operations to maintain an organized and professional environment
- manage inbound and outbound communications including calls, emails, walk-ins, and voicemails
- maintain and update client records within CRM systems to ensure accuracy and reporting integrity
- assist program staff with administrative and logistical support
- greet and guide visitors while ensuring a welcoming atmosphere
- coordinate with other departments to facilitate smooth office operations
Job Criteria
Experience
No experience required
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
