Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Benefits
Employee discount on hotel services
Health Insurance
401(k)
Job Description
A hotel is seeking a Supervisor - General Manager to oversee Guest Service Representatives in providing exceptional service to guests throughout their stay, handling reservations, and ensuring a positive guest experience. The role involves maintaining professionalism, confidentiality, and problem-solving skills while adhering to safety and security protocols. Additionally, the position requires cooperation with other departments to maintain room status and support various hotel operations.
Job Requirements
- High school diploma or equivalent required
- exceptional customer service skills and a positive attitude
- ability to maintain professionalism and confidentiality
- strong multitasking and problem-solving abilities
- effective communication and interpersonal skills
- basic math skills and financial understanding
- familiarity with safety and security procedures
- proficiency in computer operations
- willingness to participate in training and uphold company policies and procedures
- previous experience in a hotel setting preferred
Job Location
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