Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
diamond

Benefits

Employee discount on hotel services
Health Insurance
401(k)

Job Description

A hotel is seeking a Supervisor - General Manager to oversee Guest Service Representatives in providing exceptional service to guests throughout their stay, handling reservations, and ensuring a positive guest experience. The role involves maintaining professionalism, confidentiality, and problem-solving skills while adhering to safety and security protocols. Additionally, the position requires cooperation with other departments to maintain room status and support various hotel operations.

Job Requirements

  • High school diploma or equivalent required
  • exceptional customer service skills and a positive attitude
  • ability to maintain professionalism and confidentiality
  • strong multitasking and problem-solving abilities
  • effective communication and interpersonal skills
  • basic math skills and financial understanding
  • familiarity with safety and security procedures
  • proficiency in computer operations
  • willingness to participate in training and uphold company policies and procedures
  • previous experience in a hotel setting preferred

Job Location

Loading...