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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $17.00
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Work Schedule

Flexible
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Benefits

Friendly professional environment
room to grow
competitive pay
Bonuses
Health Insurance
sick and vacation time
Time and a half for working holidays
401K Matching
Generous Referral Program

Job Description

Hampton Inn & Suites Fresno Riverpark is a reputable hotel known for its commitment to genuine hospitality, open communication, and personal growth. Nestled in the vibrant city of Fresno, California, this hotel caters to both business and leisure travelers, offering comfortable accommodations and a warm, welcoming atmosphere. The establishment prioritizes kindness, connection, and creating an environment where everyone feels seen and supported, fostering a community where team members are valued as integral parts of the organization. With a strong emphasis on high standards and mutual support, Hampton Inn & Suites Fresno Riverpark has built a reputation for excellence in guest... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in customer service or hospitality is preferred
  • Ability to operate front desk software
  • Excellent communication skills
  • Ability to manage cash and billing accurately
  • Must be familiar with safety and emergency procedures
  • Flexible availability including weekends and holidays

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Proficiency in front desk software and office applications
  • Strong communication and interpersonal skills
  • Ability to handle cash transactions accurately
  • Knowledge of safety and emergency protocols
  • Ability to work flexible hours including weekends and holidays

Job Duties

  • Provide a clean and safe environment for guests
  • Check in guests in an efficient and friendly manner
  • Assure that guest is assigned type of room requested and the correct rate is charged and guest issues
  • Follow brand standards
  • Keep records of room availability and guest accounts
  • Operate front desk software
  • Maintain a balanced cash/billing drawer
  • Welcome guests and respond to requests in a prompt and professional manner
  • Know all safety and emergency procedures
  • Demonstrate excellent communication skills
  • Work flexible shifts

Job Criteria

Experience

No experience required


Job Location

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