Job Overview
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training opportunities
friendly work environment
career advancement
Job Description
The hiring establishment is a professional medical office that is dedicated to providing outstanding patient care and efficient administrative support. This office values individuals who demonstrate exceptional customer service skills and who thrive in a dynamic and fast-paced environment. The company is focused on creating a welcoming atmosphere for clients and patients while ensuring smooth daily operations through effective scheduling and communication. The environment encourages teamwork, attention to detail, and a commitment to maintaining high-quality standards in all interactions. They are currently seeking an organized and personable Front Desk professional to join their team.
The Front Desk role is pivotal in maintaining the office's reputation for excellent service. This position requires a candidate who can manage a variety of responsibilities, including scheduling appointments to optimize patient flow, answering telephone inquiries in a courteous and efficient manner, and assisting clients and patients with their needs promptly. The role also involves preparation and maintenance of medical charts, ensuring all documents are accurately updated and properly filed. Candidates will be responsible for accepting and discharging patients, managing retail sales, and completing financial transactions accurately. In addition, the employee will assist with vaccine reminders, client education, and general office filing tasks. This multifaceted role demands strong computer literacy and the ability to type at least 35 words per minute. Physical capability to lift up to 30 pounds is also necessary to support the role's varied duties effectively. The hiring office particularly values experience in similar roles, but welcomes enthusiastic candidates who are eager to develop their skills in a healthcare setting. This is a great opportunity for individuals who enjoy a fast-paced work environment and who possess a positive attitude toward customer service and patient care.
The Front Desk role is pivotal in maintaining the office's reputation for excellent service. This position requires a candidate who can manage a variety of responsibilities, including scheduling appointments to optimize patient flow, answering telephone inquiries in a courteous and efficient manner, and assisting clients and patients with their needs promptly. The role also involves preparation and maintenance of medical charts, ensuring all documents are accurately updated and properly filed. Candidates will be responsible for accepting and discharging patients, managing retail sales, and completing financial transactions accurately. In addition, the employee will assist with vaccine reminders, client education, and general office filing tasks. This multifaceted role demands strong computer literacy and the ability to type at least 35 words per minute. Physical capability to lift up to 30 pounds is also necessary to support the role's varied duties effectively. The hiring office particularly values experience in similar roles, but welcomes enthusiastic candidates who are eager to develop their skills in a healthcare setting. This is a great opportunity for individuals who enjoy a fast-paced work environment and who possess a positive attitude toward customer service and patient care.
Job Requirements
- high school diploma or equivalent
- ability to lift up to 30 pounds
- fast typing skills of at least 35 wpm
- basic computer proficiency
- excellent interpersonal skills
- ability to work in a fast-paced environment
- previous experience is a plus
Job Qualifications
- previous experience in a front desk or customer service role preferred
- ability to type at least 35 words per minute
- computer literate
- strong communication skills
- ability to handle multiple tasks efficiently
- positive customer service philosophy
- ability to work well under pressure
Job Duties
- scheduling appointments
- answering telephones
- assisting clients and patients
- preparation and maintenance of medical charts
- accepting and discharging patients
- retail sales
- completing financial transactions
- vaccine reminders
- client education
- filing
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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