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Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Positive work environment
Job Description
Hotel Indigo is a distinctive and vibrant boutique hotel brand that offers guests a unique and immersive experience by reflecting the local culture, history, and neighborhood in every property. Part of the InterContinental Hotels Group, Hotel Indigo combines the charm of indie hotels with the consistent quality and service standards of a global hospitality leader. With a dynamic mix of modern design, personalized service, and a commitment to community involvement, Hotel Indigo has established itself as a preferred choice for travelers seeking authentic and memorable stays.
As we prepare for our busy season, Hotel Indigo is seeking a qualifi... Show More
As we prepare for our busy season, Hotel Indigo is seeking a qualifi... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in hotel front desk or guest services
- valid food handler's permit
- valid alcohol server's permit
- ability to work scheduled shifts including weekends
- excellent communication skills
- ability to handle guest complaints professionally
- understanding of safety and security protocols
- ability to use basic office equipment and software
- willingness to assist in training new staff
Job Qualifications
- Previous front desk experience
- familiarity with Opera Xpress PMS preferred
- valid food handler's permit
- valid alcohol server's permit
- strong communication skills
- ability to multitask and solve problems
- attention to detail
- basic math skills
- knowledge of hotel policies and procedures
- ability to maintain confidentiality
- proficiency with Microsoft Office
Job Duties
- Greet guests and perform guest transactions
- balance reports and control cash deposits
- proficiently process reservations and credit card payments
- operate phone systems and TDD equipment
- handle and resolve guest complaints professionally
- maintain confidentiality and adhere to company policies
- control room keys and master keys
- process lost and found items
- assist in training new staff
- collaborate with other departments to maintain room status and repair schedules
- follow OSHA, state, and federal guidelines for safety
- implement security and alcohol service training
- communicate effectively using shift logbooks and reports
- use Microsoft Office and basic office equipment
- participate in creating a positive work environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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