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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $15.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical Coverage
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Benefit time off (BTO)
Bereavement leave
Job Description
HealthCARE Express is a well-established healthcare provider operating 16 urgent care clinics, a specialty clinic, and a medical billing department across Texas, Arkansas, Oklahoma, and Louisiana. With a strong commitment to community health and patient-centered care, HealthCARE Express has grown steadily to become a trusted name in urgent care services in the southern United States. The company prides itself on fostering a supportive work environment where employees are encouraged to grow, develop leadership skills, and enjoy a balance between professionalism and a vibrant workplace culture. HealthCARE Express emphasizes innovation, teamwork, and continuous personal and professional growth for its staff, making... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a healthcare or clinic setting preferred
- Ability to work Monday through Friday, 8:00 AM to 4:00 PM
- Dependability and punctuality
- Strong work ethic
- Willingness to learn and adapt
- Excellent customer service skills
Job Qualifications
- Strong organizational skills
- Excellent communication and interpersonal skills
- Experience with customer service or front desk roles preferred
- Basic computer skills and proficiency in using office software
- Ability to maintain confidentiality and understand HIPAA regulations
- Ability to handle multiple tasks efficiently in a fast-paced environment
- Positive and professional demeanor
Job Duties
- Welcoming patients and confirming demographic and account details in our system
- Answering questions and providing guidance throughout the visit process
- Managing incoming phone calls in a timely and professional manner
- Keeping clinic paperwork and patient forms stocked and organized
- Handling patient payments, posting charges, and providing receipts
- Uploading and scanning medical records and supporting documentation
- Protecting confidential patient information at all times
- Verifying insurance information and assisting with patient concerns
- Maintaining a professional, approachable attitude with both patients and coworkers
- Learning additional clinic duties through cross-training opportunities
- Helping with tasks outside your primary role when clinic needs arise
- Looking for ways to improve workflows and support team success
- Carrying out daily responsibilities in alignment with our mission, vision, and values
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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