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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $17.00
Work Schedule
Flexible
Benefits
Health Insurance
Sick Time
Vacation Time
Time and a half for working holidays
401K Matching
Bonuses
Generous Referral Program
Job Description
Hampton Inn & Suites Fresno Riverpark is a vibrant and welcoming hotel committed to providing exceptional hospitality experiences. We believe in creating an environment where both our guests and team members feel valued and supported. Our establishment prides itself on kindness, genuine connection, and maintaining high standards of care and professionalism. At Hampton Inn & Suites Fresno Riverpark, we are more than just a team - we are a community dedicated to growth, respect, and genuine hospitality. Joining our team means becoming part of an organization that lifts each other up through open communication and shared goals. We focus on... Show More
Job Requirements
- High school diploma or equivalent
- ability to work flexible shifts including holidays
- excellent communication skills
- proficiency with front desk and office software
- ability to handle cash accurately
- knowledge of safety and emergency procedures
- previous customer service experience preferred
Job Qualifications
- High school diploma or equivalent
- previous experience in a customer service or front desk role preferred
- excellent communication skills
- proficiency with office and front desk software
- ability to handle cash transactions accurately
- knowledge of safety and emergency procedures
- friendly and professional demeanor
- ability to work flexible hours
- customer-oriented mindset
Job Duties
- Provide a clean and safe environment for guests
- check in guests in an efficient and friendly manner
- assure that guest is assigned type of room requested and the correct rate is charged and guest issues
- follow brand standards
- keep records of room availability and guest accounts
- operate front desk software
- maintain a balanced cash/billing drawer
- welcome guests and respond to requests in a prompt and professional manner
- know all safety and emergency procedures
- have knowledge of office software
- require excellent communication skills
- work flexible shifts
Job Criteria
Experience
No experience required
Job Location
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