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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $19.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Retirement Plan
Employee Discounts
Paid training
Job Description
Burke Williams Spa, located in Mission Viejo, is part of a long-standing family-owned business recognized for nearly 40 years of providing luxury wellness experiences. Known for stability and a commitment to exceptional customer care, Burke Williams Spa specializes in transforming guests' days by offering premium spa services in a welcoming, serene environment. The company takes pride in its strong family values and dedication to supporting its employees and guests alike, emphasizing a holistic approach to wellness and self-care. Burke Williams offers both part-time and full-time employment opportunities, starting at $19 per hour, ensuring that team members not only serve guests... Show More
Job Requirements
- Complete front desk training at Burke Williams training facility
- Ability to work in multiple departments including concierge, front desk, and spa attendant roles
- Ability to stand and walk for 95 percent of shift
- Ability to lift items for organizing and cleaning spa and retail areas
- Availability to work evenings, weekends, and holidays
- Dependable and punctual
- Excellent verbal and written communication skills
Job Qualifications
- High school diploma or equivalent
- Prior customer service experience preferred
- Strong interpersonal and communication skills
- Basic sales ability
- Ability to work in a fast-paced luxury spa environment
- Familiarity with spa services and products is an asset
- Ability to stand and walk for extended periods
Job Duties
- Create meaningful experiences by anticipating guests' needs and ensuring warm, welcoming interactions
- Engage and serve guests by building genuine connections and guiding them through memberships, gift cards, spa services, and retail offerings
- Confidently recommend services and products that align with guests' needs to enhance sales
- Oversee check-ins, transactions, and scheduling to maintain a seamless and organized spa environment
- Collaborate and communicate effectively with guests, team members, and leadership to support operations
- Support community outreach initiatives such as the Blue Heart Warrior and Hands for Hope Foundation
- Maintain cleanliness and organization in the spa and retail areas as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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