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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
GAP insurance
short-term disability
Life insurance
paid holiday
Paid Time Off

Job Description

PCC Medical Holding, LLC, also known as Physician Care Centers, is a dynamic and rapidly expanding healthcare organization with primary medical offices located across several states including Florida, Georgia, South Carolina, and Texas. The company specializes primarily in family medicine with a strong commitment to serving the Medicare population. With an extensive network of over 50 clinics, more than 90 healthcare providers, and a workforce of approximately 500 employees, PCC Medical Holding is dedicated to delivering high-quality and compassionate medical care to its diverse patient base. The company culture emphasizes intentional kindness, respect, and empathy, fostering an environment where leadership... Show More

Job Requirements

  • High school diploma or equivalent
  • At least two years of related experience
  • Prolonged periods of standing
  • Ability to walk, sit, use hands and fingers, stoop, kneel, and crouch frequently
  • Clear ability to talk and hear
  • English proficiency
  • Ability to lift up to 50 pounds
  • Vision including close and distance vision, color, peripheral, depth perception, and ability to adjust focus

Job Qualifications

  • High school diploma or equivalent
  • At least two years of related experience
  • Proficient with Microsoft Office Suite or related software
  • Familiarity with EMR software applications and applicable medical codes
  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Strong organizational skills and attention to detail
  • Ability to prioritize tasks
  • Strong analytical and problem-solving skills
  • Ability to function well in a high-paced and sometimes stressful environment

Job Duties

  • Welcomes patients and visitors, in-person or on the telephone, as well as answering questions and referral inquiries
  • Activate patient files and move patients through a pre-determined schedule of appointments
  • Optimize patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments productively
  • Keep patient appointments on schedule by notifying the provider of the patient’s arrival and reviewing service delivery compared to schedule
  • Remind providers of service delays
  • Ensure files are complete and up to date
  • File and retrieve patient files
  • Maintain patient accounts by verifying personal, financial, and insurance information
  • Protect patients’ rights by maintaining confidentiality of medical, personal, and insurance information
  • Coordinate referrals for patients
  • Ensure all lab and diagnostic test results are in the chart prior to appointment
  • Inventory and order medical, lab, and/or office supplies
  • Use computer applications
  • Update and file patient medical records
  • Schedule follow-up appointments
  • Verify insurance coverage
  • Collect co-pay and general payments for services

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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