Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $18.00
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Work Schedule

Flexible
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Benefits

Friendly professional environment
room to grow
competitive pay
Bonuses
Health Insurance
Sick Time
Vacation Time
Time and a half for holidays
401K Matching
Referral program

Job Description

Sethi Management is a dedicated hospitality company that focuses on creating meaningful experiences for both its team members and guests. Rooted in kindness, connection, and genuine care, Sethi Management stands out in the hospitality industry by fostering environments where every individual feels seen, supported, and valued. Their approach goes beyond the conventional norms of service by emphasizing open communication, personal growth, and high standards maintained with mutual support among the team. As a company, Sethi Management champions a culture where hospitality becomes more than just a job; it transforms into a meaningful journey of collective success and individual development. The organization prides itself on providing a professional and welcoming environment where employees can flourish, grow their careers, and contribute to something greater than themselves.

Joining Sethi Management as a Front Desk/Guest Service team member offers an exciting opportunity to be part of this compassionate and dynamic company. The role centers around interfacing with guests to ensure an exceptional and seamless hospitality experience. Responsibilities include greeting guests warmly, managing check-in and check-out procedures efficiently, and maintaining accurate records of room availability and guest accounts using front desk software. The position demands excellent communication skills to respond promptly and effectively to guest requests while ensuring compliance with brand standards and safety protocols. Employees are expected to keep a balanced cash and billing drawer and uphold the highest standards of cleanliness and safety within the guest environment.

This role is integral to creating a welcoming atmosphere that makes guests feel at home and cared for throughout their stay. Candidates should be adaptable, ready to work flexible shifts including holidays, and proficient in using office and front desk software. The company places high value on teamwork and reliability, ensuring that every team member is supported and encouraged to thrive.

Sethi Management offers competitive pay and bonuses, health insurance, sick and vacation time, 401k matching, and a generous referral program. Moreover, the company believes strongly in career development and provides ample room for employees to grow and thrive professionally within the organization. Employees can expect a friendly, professional working environment that prioritizes respect and kindness, ultimately aiming to redefine hospitality by making it feel like home. If you are a motivated individual who values genuine hospitality and wants to grow in a supportive environment, this role is perfect for you.

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible shifts including holidays
  • Basic knowledge of office and front desk software
  • Strong communication skills
  • Ability to handle cash and billing procedures
  • Commitment to maintaining a clean and safe environment
  • Reliable and customer-focused attitude

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in front desk or guest service preferred
  • Excellent communication skills
  • Proficiency with front desk and office software
  • Ability to maintain composure in a fast-paced environment
  • Strong organizational skills
  • Friendly and professional demeanor

Job Duties

  • Provide a clean and safe environment for guests
  • Check in guests in an efficient and friendly manner
  • Assure that guest is assigned type of room requested and the correct rate is charged
  • Follow brand standards
  • Keep records of room availability and guest accounts
  • Operate front desk software
  • Maintain a balanced cash and billing drawer
  • Welcome guests and respond to requests promptly and professionally
  • Know all safety and emergency procedures
  • Use office software
  • Communicate effectively
  • Work flexible shifts

Job Criteria

Experience

No experience required


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