Job Overview
Employment Type
Full-time
Part-time
Compensation
Salary
Range $43,680.00 - $47,844.00
Benefits
Health Insurance
Paid Time Off
Job Description
We are a well-established dental office located in Modesto, CA, committed to providing outstanding dental care and exceptional customer service to our patients. Our team is dedicated to fostering a friendly and welcoming environment where patients feel comfortable and valued during their visits. As a key part of our operations, we emphasize professionalism, efficiency, and a caring approach to patient interactions, ensuring that every individual receives personalized attention and support throughout their treatment journey.
We are currently seeking a dedicated and professional Front Desk Admin to join our dynamic team. This role is crucial in creating a positive first impression for our patients while managing the administrative functions at the front desk. As a Front Desk Admin, you will be responsible for greeting patients warmly upon arrival and managing the check-in and check-out procedures with precision. You will also handle appointment scheduling and inquiries through various communication channels, maintaining smooth and organized workflows.
The ideal candidate will possess strong organizational and multitasking skills, excellent communication abilities, and a commitment to providing exemplary patient rapport. Experience in a dental customer service environment is preferred, along with the ability to work both independently and collaboratively within a fast-paced setting. This position offers full-time and part-time employment options, with competitive hourly pay ranging from $21.60 to $23.11. Additionally, the role requires the ability to relocate to Modesto, CA prior to starting work, reflecting the need for an in-person presence to ensure seamless front desk operations.
Responsibilities will extend beyond standard receptionist duties to include verifying insurance eligibility, managing office administrative tasks, and supporting dental receptionist activities as required. Attention to detail and confidentiality are paramount when handling sensitive patient information. Our commitment to excellence and patient satisfaction means that the Front Desk Admin plays a vital role in maintaining the positive reputation and operational efficiency of our dental practice.
We are currently seeking a dedicated and professional Front Desk Admin to join our dynamic team. This role is crucial in creating a positive first impression for our patients while managing the administrative functions at the front desk. As a Front Desk Admin, you will be responsible for greeting patients warmly upon arrival and managing the check-in and check-out procedures with precision. You will also handle appointment scheduling and inquiries through various communication channels, maintaining smooth and organized workflows.
The ideal candidate will possess strong organizational and multitasking skills, excellent communication abilities, and a commitment to providing exemplary patient rapport. Experience in a dental customer service environment is preferred, along with the ability to work both independently and collaboratively within a fast-paced setting. This position offers full-time and part-time employment options, with competitive hourly pay ranging from $21.60 to $23.11. Additionally, the role requires the ability to relocate to Modesto, CA prior to starting work, reflecting the need for an in-person presence to ensure seamless front desk operations.
Responsibilities will extend beyond standard receptionist duties to include verifying insurance eligibility, managing office administrative tasks, and supporting dental receptionist activities as required. Attention to detail and confidentiality are paramount when handling sensitive patient information. Our commitment to excellence and patient satisfaction means that the Front Desk Admin plays a vital role in maintaining the positive reputation and operational efficiency of our dental practice.
Job Requirements
- High school diploma or equivalent
- Minimum five years of dental customer service experience
- Ability to relocate to Modesto, CA before starting work
- Strong computer proficiency
- Excellent communication skills
- Ability to multitask and manage multiple priorities
- Commitment to confidentiality and professionalism
Job Qualifications
- Exceptional interpersonal skills with a focus on customer service excellence
- Previous experience in a similar role or dental customer service environment
- Ability to multitask effectively
- Strong communication and organizational skills
- Ability to work independently and as part of a team in a fast-paced environment
Job Duties
- Greet and assist patients upon arrival, ensuring a warm and friendly welcome
- Manage check-in and check-out processes efficiently, maintaining accurate records
- Handle appointment and inquiries via phone, email, or in-person with professionalism
- Maintain the front desk area in an organized and tidy manner
- Utilize computer systems for booking management
- Provide administrative support such as office management
- Verify insurance eligibility and get breakdowns
- Call to confirm appointments and fill schedule as needed
- Support dental receptionist duties if applicable, ensuring patient information is handled confidentially
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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