Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $12.00 - $14.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Great pay
flexible schedules
Work/Life Balance
Job Description
SafeSplash is a premier swim school dedicated to teaching water safety and the essential life skill of swimming. Founded on the belief that swimming is a fundamental skill for all ages, SafeSplash emphasizes a curriculum developed by world-class swimmers with over 30 years of experience. This swim school is a leader in the industry, offering the most up-to-date swimming techniques to ensure students learn the correct form and stroke from the very beginning. Their mission extends beyond just swimming — it includes fostering confidence in the water that positively affects all areas of a swimmer's life. SafeSplash is recognized as the fastest-growing swim school brand in the nation, reflecting its commitment to excellence in swim education and customer service.
If you are passionate about working with children and the sport of swimming, SafeSplash offers a perfect environment to grow professionally and personally. The company places a high priority on a caring, supportive atmosphere where every team member helps create an unparalleled customer experience. The position of Front Desk Associate plays a vital role in maintaining this dynamic, serving as the first point of contact for clients and visitors, ensuring smooth facility operations, and supporting the overall swim school community. This role requires a friendly, professional disposition with exceptional communication and multitasking skills to handle a variety of tasks including client services, appointment scheduling, retail sales, and facility maintenance. The Front Desk Associate is a pivotal part of the SafeSplash family, contributing to a positive and safe aquatic learning environment for all swimmers.
This role offers part-time hours ranging from 3 to 30 per week with compensation between $12.00 and $14.00 per hour depending on experience and skills. SafeSplash promotes flexible scheduling options, making it a great opportunity for individuals seeking work-life balance while being part of a respected swimming instructional team. Employees wear SafeSplash uniforms, which include a company t-shirt, allowing for a casual yet professional working environment. The franchise is independently owned and operated, with the hiring process managed directly by the local franchisee, ensuring personalized attention to team growth and success.
Overall, SafeSplash is an excellent choice for individuals eager to make a difference in children’s lives by teaching swimming, contributing to water safety, and joining a fast-growing, supportive community of swim professionals. The Front Desk Associate position at SafeSplash is designed for those who are dependable, flexible, and enthusiastic about delivering stellar customer service in a busy aquatic center setting. Whether greeting visitors, managing schedules, handling communications, or promoting swim programs, this role is foundational to the swim school's operation and reputation. Join SafeSplash and become part of a team that truly values your contributions and helps you thrive both in and out of the water.
If you are passionate about working with children and the sport of swimming, SafeSplash offers a perfect environment to grow professionally and personally. The company places a high priority on a caring, supportive atmosphere where every team member helps create an unparalleled customer experience. The position of Front Desk Associate plays a vital role in maintaining this dynamic, serving as the first point of contact for clients and visitors, ensuring smooth facility operations, and supporting the overall swim school community. This role requires a friendly, professional disposition with exceptional communication and multitasking skills to handle a variety of tasks including client services, appointment scheduling, retail sales, and facility maintenance. The Front Desk Associate is a pivotal part of the SafeSplash family, contributing to a positive and safe aquatic learning environment for all swimmers.
This role offers part-time hours ranging from 3 to 30 per week with compensation between $12.00 and $14.00 per hour depending on experience and skills. SafeSplash promotes flexible scheduling options, making it a great opportunity for individuals seeking work-life balance while being part of a respected swimming instructional team. Employees wear SafeSplash uniforms, which include a company t-shirt, allowing for a casual yet professional working environment. The franchise is independently owned and operated, with the hiring process managed directly by the local franchisee, ensuring personalized attention to team growth and success.
Overall, SafeSplash is an excellent choice for individuals eager to make a difference in children’s lives by teaching swimming, contributing to water safety, and joining a fast-growing, supportive community of swim professionals. The Front Desk Associate position at SafeSplash is designed for those who are dependable, flexible, and enthusiastic about delivering stellar customer service in a busy aquatic center setting. Whether greeting visitors, managing schedules, handling communications, or promoting swim programs, this role is foundational to the swim school's operation and reputation. Join SafeSplash and become part of a team that truly values your contributions and helps you thrive both in and out of the water.
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or front desk role
- Ability to greet and interact amicably with children and parents
- Excellent verbal and written communication skills
- Ability to operate scheduling and office software efficiently
- Strong organizational skills
- Ability to multitask in a fast-paced environment
- Dependability and punctuality
- Flexibility to work evenings and weekends
- Physical ability to maintain a clean and organized workspace
- Willingness to wear SafeSplash uniform including a t-shirt
Job Qualifications
- Happy and professional disposition
- Hospitable and caring
- Exceptional customer service focus
- Can handle pressure of customer escalations
- Strong communication skills including telephone, verbal and written communication and listening
- Experience with computer scheduling software
- Experience using spreadsheets and word processing software such as Microsoft Windows
- Outstanding multi-tasking abilities
- Able to handle and coordinate multiple schedules
- Keeps swim instructors and customers on time
- Answers phone lines
- Dependable and flexible schedule
- Willing to work some evenings and weekends
- Preferred swim lesson or competitive swimming experience
- Knowledge of the four basic strokes, teaching curriculum, and stroke progression
- CPR and First Aid certified
Job Duties
- Welcomes visitors and clients by greeting them in person or on the telephone
- answers or refers inquiries
- Forwards information by receiving and distributing communications
- collects and mails correspondence
- copies information
- Maintains safe and clean reception area and lobby including restrooms
- Maintains client accounts by recording accurate and up-to-date information
- takes client payment when necessary
- schedules classes and appointments
- Assists clients with retail merchandise
- knowledgeable of all retail products and information
- manages retail sales
- Maintains supplies by checking stock to determine inventory levels
- anticipates requirements
- verifies receipt
- stocks items
- delivers supplies to work stations
- Prepares and tracks donations to non-profit organizations
- Schedules, promotes and participates in special events
- keeps all client communications updated and visibly posted in public areas of lobby
- Complies with employment expectations
- makes appropriate adjustments when requested by management including evaluation feedback
- upholds standards of all signed contracts
- Contributes to team effort by accomplishing related results as needed
- Updates job knowledge by participating in educational opportunities
- Performs other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
