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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $19.00
Work Schedule
Weekend Shifts
Benefits
Complimentary spa services
chiropractic care
wellness benefits
Generous product and retail discounts
Handcrafted paid training program
Medical insurance
Dental Insurance
Vision Insurance
401k retirement savings plan
opportunities for growth
Performance-based raises
Job Description
Burke Williams Spa is a renowned luxury wellness establishment located in Santa Monica, California, dedicated to providing high-quality spa experiences and transformative wellness services for nearly four decades. As a family-owned business, Burke Williams has built a strong reputation for stability, exceptional customer service, and a welcoming atmosphere that prioritizes both guest satisfaction and employee well-being. The spa offers a serene environment where guests can relax, rejuvenate, and engage with a variety of wellness treatments, including massages, facials, body treatments, chiropractic care, and more. This commitment to holistic wellness and exceptional hospitality sets Burke Williams apart as a leader in... Show More
Job Requirements
- Complete front desk training at Burke Williams training facility
- Ability to work in multiple departments including concierge, front desk, and spa attendant roles
- Ability to stand and walk for 95 percent of the shift
- Ability to lift items for organizing and cleaning spa and retail areas
Job Qualifications
- Experience in customer service or hospitality
- Strong communication and interpersonal skills
- Ability to work in a luxury wellness or spa environment preferred
- Sales experience or aptitude
- Ability to multitask and manage time effectively
- Detail-oriented and intuitive approach to guest service
- Flexible availability to work evenings, weekends, and holidays
- Commitment to providing excellent guest experiences
Job Duties
- Create meaningful experiences by anticipating guests' needs and providing warm, welcoming interactions
- Engage and serve guests by building genuine connections and guiding them through membership programs, gift cards, spa services, and retail offerings
- Lead with expertise by confidently recommending services and products that align with guests' needs to drive sales
- Ensure smooth spa operations including managing guest check-ins, transactions, scheduling appointments, and maintaining a clean and inviting environment
- Collaborate and communicate effectively with guests, team members, and leadership to support efficient and excellent service delivery
- Support community outreach initiatives such as the Blue Heart Warrior and Hands for Hope Foundation programs
- Assist in multiple departments including concierge, front desk, and spa attendant duties as needed
Job Criteria
Experience
No experience required
Job Location
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