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Job Overview
Compensation
Hourly
Range $15.00 - $16.00
Benefits
Medical
Dental
Vision
401k
PTO
Paid holidays
Company paid life insurance
Employee perks program
Job Description
Our organization is a well-established healthcare provider committed to delivering exceptional patient care and support. We operate within a dynamic and compassionate environment that values professionalism, reliability, and detailed administrative assistance. As a trusted entity in the healthcare field, we prioritize seamless patient interactions and efficient office management to uphold the highest standards of service. Our team is driven by a shared dedication to support patients and employees alike, ensuring that every visit is handled with care and precision.\n\nThe Front Desk Clerk plays a crucial role in this environment, performing routine clerical, secretarial, and administrative functions that are key to... Show More
Job Requirements
- One (1)+ year of retail or clinical front desk experience preferred
- Detail oriented
- Professional attitude
- Reliable
- Management and organizational skills to support leadership
- Ability to follow or provide verbal and written instructions with proper grammar
- Interpersonal skills to support customer service and team needs
- Effective communication in English, both verbal and written
- Mathematical or analytical ability for basic to intermediate problem solving
- Basic to intermediate computer operation
- Proficiency with Microsoft Excel, Word, and Outlook
- Specialty knowledge of systems related to job function
- Knowledge of state and federal regulations
- General understanding of HIPAA guidelines
Job Qualifications
- One (1)+ year of retail or clinical front desk experience preferred
- Detail oriented
- Professional attitude
- Reliable
- Management and organizational skills to support leadership
- Ability to follow or provide verbal and written instructions with proper grammar
- Interpersonal skills to support customer service and team needs
- Effective communication in English, both verbal and written
- Mathematical or analytical ability for basic to intermediate problem solving
- Basic to intermediate computer operation
- Proficiency with Microsoft Excel, Word, and Outlook
- Specialty knowledge of systems related to job function
- Knowledge of state and federal regulations
- General understanding of HIPAA guidelines
Job Duties
- Maintains office procedures and assists with administrative tasks
- Answers central telephone system and directs calls accordingly
- Receives the public and answers questions in person and by telephone
- Responds to inquiries from employees, patients, and others and refers as necessary
- Operates office machines and computers to ensure patients are processed correctly
- Duplicates and distributes materials as necessary
- Composes, types, and edits correspondence, reports, memoranda and other material
- Assists patients with the use of the practice/clinic facilities or services
- Adheres to all safety policies and procedures in performing job duties
- Performs other duties as necessary or in the best interest of the organization
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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