Frisco Texas Shift Lead $20.51/hr

Angie's Food Concepts is a pioneering fast-casual restaurant chain revolutionizing the quick-service restaurant (QSR) industry by making "luxury" foods affordable and convenient. Headquartered at 2823 Eldorado Pkwy, Little Elm, TX 75068, Angie’s Food Concepts started as the first restaurant to bring Maine Lobster to the drive-thru with the speed, pricing, and convenience traditionally associated with fast food. This innovative approach has set the company apart in a competitive market, attracting customers who seek high-quality, gourmet options without the wait or expense of typical luxury dining.

In addition to their original lobster concept, Angie’s Food Concepts has expanded their offerings with the launch of Angie’s Prime Grill, introducing USDA Prime Steak and Organic Chicken served grilled-to-order within a variety of dishes including Warm Bowls, Grilled Burritos, and Fresh-cut Salads. This expansion maintains their commitment to quality ingredients and exceptional convenience, reinforcing the brand's reputation for elevating the drive-thru dining experience.

The company culture at Angie’s Food Concepts emphasizes a positive, can-do attitude and a commitment to excellence. They value growth potential, particularly within a start-up environment that encourages innovation and personal development. Employees are part of a vibrant team culture focused on serving customers with excellence and creating an enjoyable work atmosphere.

The role of Shift Lead is critical in upholding the company’s standards and ensuring smooth operations during each shift at the combined locations of Angie’s Lobster and Angie’s Prime drive-thru restaurants. This is a hands-on leadership role paying $20.51 per hour, ideal for experienced food service supervisors ready to take on responsibility and lead by example. Shift Leads are tasked with managing daily shift operations to deliver an outstanding customer experience, maintaining rigorous food safety and quality standards, and fostering a cooperative and motivated team environment.

As a Shift Lead, you will play a central role in coaching and supporting staff, providing training, and supervising work to ensure high standards and efficiency. You will handle customer inquiries and resolve complaints professionally, guaranteeing satisfaction and positive feedback. Additionally, you will be responsible for monitoring inventory, coordinating with other departments, and overseeing the proper use and safety of kitchen equipment such as fryers and grills.

This position requires the ability to work efficiently under pressure, multitask with ease, and maintain a clean and organized workspace. As part of your responsibilities, you will be cross-trained in all positional duties including opening and closing the restaurant, contributing flexibility and leadership that supports business continuity. This role demands physical stamina, including standing for extended periods and operating various kitchen appliances safely.

Angie’s Food Concepts offers a comprehensive benefits package that supports work-life balance and employee wellbeing, including paid vacation time, medical, dental, and vision insurance, closure on seven major holidays, and free shift meals. These benefits underscore the company’s dedication to its workforce and its efforts to create a superior company culture where employees feel valued and motivated to grow their careers.

Joining Angie’s Food Concepts means becoming part of a forward-thinking team committed to changing the fast-food landscape. If you are a dependable, energetic leader who meets the qualifications and is ready to embrace the challenges and rewards of this role, you will find a supportive environment that appreciates your contributions and encourages your professional growth.