Frisco Dodge - Service Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $19.00
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Benefits

competitive pay
Excellent Advancement Opportunities
Employee purchase and service discounts
Flexible Schedule
Paid vacation
Full benefits options including medical, dental, vision, life, disability, and accident insurance
401(k) retirement savings plan
State of the art facility with a professional working environment

Job Description

Frisco Chrysler Dodge Jeep Ram is a well-established automotive dealership located in Frisco, TX, offering a full range of new and pre-owned vehicles across the Chrysler, Dodge, Jeep, and Ram brands. As a leading dealership in the region, the company prides itself on delivering exceptional customer service and a professional experience for every visitor. The dealership is known for its state-of-the-art facility, comprehensive vehicle services, and a knowledgeable staff dedicated to assisting customers with all their automotive needs. The environment promotes a supportive and dynamic workplace that encourages growth and development within the automotive retail sector.

The role o... Show More

Job Requirements

  • High school diploma or GED required
  • Previous customer service or related experience preferred
  • Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
  • Excellent telephone skills
  • Strong organizational and time management skills
  • Helpful attitude and friendly demeanor
  • Highly professional and dependable
  • Strong computer and internet skills, including Microsoft Office suite

Job Qualifications

  • High school diploma or GED required
  • Previous customer service or related experience preferred
  • Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
  • Excellent telephone skills
  • Strong organizational and time management skills
  • Helpful attitude and friendly demeanor
  • Highly professional and dependable
  • Strong computer and internet skills, including Microsoft Office suite

Job Duties

  • Greets all customers in a warm, sincere, and helpful manner
  • Answer dealership group phones and directs calls as necessary
  • Coordinates questions and issues with the appropriate department personnel
  • Handles customer complaints or escalates when necessary
  • Assist in scheduling and confirming sales appointments
  • Provides administrative assistance as needed
  • Performs other duties as assigned

Job Location

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